Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
717 Reviews
Call Service Center (978) 739-8705

717 Reviews of Ira Lexus Danvers - Service Center

Sort by
October 20, 2024

Very knowledgeable and friendly service. Comfortable waiting area and continuous communication on status of car. More

by eluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Good reception. Comfortable waiting room But waiting time far too long for a maintenance service (3h) More

by vferryhering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillen
Report | Print
Oct 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 17, 2024

Great Service, everyone was extremely courteous, they also washed and vacuumed the vehicle. The service was completed on time as promised! My advisor was very professional! More

by Ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Gullen. 5 stars
Report | Print
Oct 19, 2024 -

Ira Lexus Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 16, 2024

I had my vehicle in to the service center for a couple of warranty issues. I worked with Bryanna and she kept me updated on the status of my vehicle every day it was there. When i had a question, she immedia More

by Bombsquad234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Oct 19, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

We are always satisfied with Jennifer Perry and the Service Team at IRA Danvers Lexus. More

by stevedee808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer Perry and the team here at Ira Lexus! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Friendly, competent, on-time service. Nice waiting room with coffee, snacks and wifi. All good. More

by bsteul
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

October 14, 2024

I had a flat tire on a Thursday afternoon and the dealership got me in right away! Abraham was wonderful and got me in and out within an hour. More

by stacy.narvaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Report | Print
Oct 17, 2024 -

Ira Lexus Danvers responded

Hello Stacy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

On time for my appointment. Good service. Very happy with my experience. Will he back . More

by Gnswhicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Abbondanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

Service was great. .Bryanna went above and beyond to help me locate my second key fob that I hadn’t received yet..thank you More

by kerrynward
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Oct 17, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

J.Perry was so fantastic! She made sure I was aware of what was to come and got a great loaner! Made the experience so smooth and welcoming! More

by juliemcbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 17, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
10
11
12
...
72