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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
600 Reviews

600 Reviews of Ira Lexus Danvers - Service Center

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August 03, 2024

17 year customer and Brenden and Manny are exemplary! Maddie in service is new and was fantastic as well! She’s now my go-to for getting my GX in for service. More

by kathryn4858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie (Madeleine) in Service
Aug 07, 2024 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2024

They are always pleasant and easy to deal with. Also efficient timely and communicative in response More

by Dbkeith33david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
Aug 07, 2024 -

Ira Lexus Danvers responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Jennifer Perry was tremendous in helping me get my car serviced while providing me a “loaner” car. She did a great job as always! More

by gcarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perry
Aug 02, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Ira Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Great service. Always pleased when I go there. Manny does a great job very please as he takes the time to explain and solve what ever problem I have. Thank you Mann More

by sly1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Manny to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Always the best service from start to finish! Communication is excellent! Informed about every aspect of each repair and when the vehicle will be ready. More

by asiccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Great service and the people are very helpful. Easy to book an appointment and they are clear on what the car needs as far as service. More

by Apalushi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
Aug 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Excellent service here, from greeting to pickup. Very knowledgeable staff. Excellent customer relations. Love the video review of my car. More

by jebarnes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

July 30, 2024

Our service man David helped I in every way we asked even some issues that were outside our I ital request. He was very pleasant to work with and made sure everything was complete To our satisfaction. Possi More

by Santellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ira Lexus Danvers responded

Hi Santellis, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

The service writer, Dennis, was very knowledgeable and helpful in explaining the issue with my car and the price and process to fix the problem. Also arranged for me to change my electric loaner car for a More

by milan.steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2024

Our 1st service with our new RX350h. Everyone we met with was attentive, courteous, and answered all our questions about our new Lexus. Had one several year ago. Very pleased that we ret More

by ctactuary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gesler, David
Jul 28, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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