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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
846 Reviews
Call Service Center (978) 739-8705

846 Reviews of Ira Lexus Danvers - Service Center

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April 18, 2025

Very professional . Service a little slow, but very busy shop.over all they do a find job More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2025

Very polite and professional. They kept me updated and my car was all taken care of and clean when picked up. More

by Paulamtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon DeAngelis
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April 17, 2025

Service was great and just as expected. No surprises. Appreciate the thoroughness and attention to detail. More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick from Service
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Apr 18, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 16, 2025

I would recommend this facility for services on your vehicle. They are very informative to the needs of your appointment. Awesome service! Thank you. More

by bernadettesdayspa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Great place for service and repairs! I.wouldnt go anywhere else for my.lexus needs! More

by Baboobot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Crandall
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Apr 18, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Thank you for the service advisor David Gesler excellent service and The technician Barrantes Daniel to fixed my 2016 RX 350 water pump Great job More

by Alex Fung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gesler and Barrantes Daniel
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Apr 17, 2025 -

Ira Lexus Danvers responded

Alex, thank you for your kind review, we are happy to pass along your comments to Daniel and David here at Ira Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 13, 2025

Very good experience. Professional, courteous. Went in for a tire leak and they fit me to also do the 25K service to save me another trip in a few weeks. More

by Michael K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Ira Lexus Danvers responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2025

My car was ready on time and estimate was right on the money Would definitely recommend to a friend More

by Joseph.leone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McLean
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Apr 14, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 12, 2025

They took us at the reservation time and had the car back to us in 2 1/2 hours. I liked the inspection process to let me know if my vehicle needed anything else More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 10, 2025

Service appointment easily scheduled. Prompt and complete information from your assistant service manager and notification when work was completed and vehicle ready for pick up. More

by hcktj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 11, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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