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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
735 Reviews
Call Service Center (978) 739-8705

735 Reviews of Ira Lexus Danvers - Service Center

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January 21, 2025

My car’s battery died the day before I was going out of town and the Ira Lexus changed it for me even though I didn’t have an appointment. More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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January 21, 2025

Very professional courteous and willing to explain and discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately More

by condolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2025

Great service and friendly staff - Abraham was great! Will definitely come back here in the future More

by Jmadriscoll
Recommend Dealer
Yes
Employees Worked With
Abraham
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Jan 21, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found Abraham to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Always great service, reasonably priced. Frequent updates. Loaner cars available. Waiting area has great snacks and drinks More

by Mchbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 19, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Better then Lexus of Warwick for sure This is the second time Coming here hopefully won’t be the last More

by emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Oleynikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2025

I always enjoy checking in with Jen Perry and Tom always in a good mood. They go out of their way to assist me to drop off and pick up my loaner. They both deserve an acknowledgment for their efforts with More

by danthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perry
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Jan 18, 2025 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2025

When I have service issues, I try to deal with Dennis Pellegrino who is always top notch. He is the best service manager I have ever dealt with. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 17, 2025 -

Ira Lexus Danvers responded

Hi Dawn, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

January 16, 2025

Upon arrival we were greeted politely and our service assistant was very helpful and courteous. He made sure we were satisfied with our service experience. More

by babineauannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Jan 18, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2025

I have purchased several cars from IRA LEXUS & it has always been a positive experience The service department and Dennis Pellegrino has been excellent to work with from the effficiency of the actual More

by jantriglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrino
Report | Print
Jan 17, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

All the Staff was Awesome. Very Friendly, Accommodating, and they always deliver. Keep up the Great job ladies and gentlemen at Ira Lexus of Danvers. More

by khuu76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Kinghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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