Ira Lexus Danvers - Service Center

I had another great experience here. I was way overdue on an oil change, finally had time to schedule an appt, called at 530pm and was able to make an appt for 715am the next day! Wen I was way overdue on an oil change, finally had time to schedule an appt, called at 530pm and was able to make an appt for 715am the next day! Went in the next day, met with my service desk support rep, Richard Cunningham, he had a loaner car i could borrow and I went on my way. Received a text and call when they were done. Super easy to work with and friendly. More

Great, efficient and friendly service. Highly recommend! Abraham was very thorough and helpful. Service appointments at IRA Lexus are not a hassle. Highly recommend! Abraham was very thorough and helpful. Service appointments at IRA Lexus are not a hassle. More

Been here twice. First time I got a loaner car, second time I waited in your beautiful waiting area and a snack - for free ! Both times I had Richard Cunningham who i First time I got a loaner car, second time I waited in your beautiful waiting area and a snack - for free ! Both times I had Richard Cunningham who is a doll. Thank you so much - a first class dealership all the way !! More

The mechanic wrote everything down that he did. Everything was on time as the car runs really smooth. Everything was on time as the car runs really smooth. More

Tyler and the IRA Services team are great! Efficient, friendly and communicative.....can't ask for much more! Efficient, friendly and communicative.....can't ask for much more! More

After 30 years at this dealership, excellence still prevails. Jennifer Perry is exceptional in service. prevails. Jennifer Perry is exceptional in service. More

The service department at Ira Lexus is extremely professional. I was greeted by Tom Middleton, the valet in service, pleasant and friendly and than met with Mark McLean, the service manager, always professional. I was greeted by Tom Middleton, the valet in service, pleasant and friendly and than met with Mark McLean, the service manager, always helpful and professional, having a loaner car ready, explaining the process, and then sending a text and a call to inform me of recommendations. Then another call when vehicle is ready. It is always a pleasure to meet Mark, I highly recommend Ira Lexus service and their team. More

I was Promptly helped, kept notified of progress with car. All staff was helpful and friendly car. All staff was helpful and friendly More

Dennis was helpful and made sure I was given a loaner car when the service was expected to take more time than I expected. when the service was expected to take more time than I expected. More