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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
747 Reviews

747 Reviews of Ira Lexus Danvers - Service Center

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January 31, 2025

This time I went there for a recall installation of the air bag sensor. I got a nice loaner because the installation takes a few hours. Nice to know that they also checked other things about the car and to More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
January 31, 2025

Excellent service to my car. It was repaired very quickly. They did an excellent job. More

by mariahewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Excellent service from an excellent staff True professionals who care Mark is great to work with More

by tomd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy Mark could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

My exact at Ira Lexus was very nice. From the time I walked in to the time I left. Thank you! More

by corcoran_frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 27, 2025

Excellent service professional service writer. My visit was an easy first 5000 mile check up, but they did a good job Washing the car and cleaning the interior for free More

by Eekad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2025

It's always a pleasure going to Ira Lexus. The staff is very professional, knowledgeable, and helpful. More

by Maeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Jan 27, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We look forward to your next visit! Take care!

January 25, 2025

Great service, and great people. Only dealership I trust with my cars. They have never disappointed! More

by larryumana17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Kinghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan and Dennis P.
Jan 27, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Great service. I appreciate the assistance and in depth checks into my car during service. More

by danieltrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 24, 2025

Great service people. Considerate ,friendly . Keeps you informed in a timely manner.. top notch service More

by ms.jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Carchedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2025

Jennifer was super helpful. Professional and friendly. She also provided some tips to help me take advantage of some of the car’s advanced features. More

by Phil
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi Phil, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

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