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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
664 Reviews
Call Service Center (978) 739-8705

664 Reviews of Ira Lexus Danvers - Service Center

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November 22, 2024

They are friendly, courteous and efficient in the service department. Always gotten good service there More

by Jgillis2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
November 22, 2024

Waited too long for oil filter battery. .paid too much going back to other dealership More

by Chambo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham
Report | Print
November 22, 2024

Mark is an outstanding rep. I feel fortunate to have him for our rep. He is the best! More

by tmgarron50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

Great customer service, they worked with us on repairs and cost. Tyler, service representative was very nice and informative. He kept us posted on what was going on and how long our repairs would take.. D More

by cjanerice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Costa, service representative. 5*
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Nov 22, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff Tyler and Danny to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 22, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff Tyler and Danny to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

The best service team in the industry! I have owned cars from several luxury car manufacturers; none come close to providing the level of service that IRA Lexus of Danvers provides. Over 3 More

by Mchatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Nov 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2024

Great customer service! Very attentive and they always try to do the job as quickly as possible. I love the convenience of having a car to drive off with if needed and that More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Nov 19, 2024 -

Ira Lexus Danvers responded

Hello Elle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

Service rep (Dennis)was excellent a d went above and beyond he was well informed , and kept us up to date on car status More

by janisbanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
Report | Print
Nov 19, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Service at Ira Lexus is a very civilized experience. Dennis is always an absolute gentleman and top notch with his customer service and engagement. Thank you. More

by jimmiehernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

I never have any complaints when I go to Ira Lexus, Dennis Pellegrino is my only go to person.each time and I am always satisfied. More

by Becca H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ira Lexus Danvers responded

Hi Becca, we strive for 100% satisfaction and it is great to see you had such a positive experience. Please don't hesitate to reach out to us if there's anything more we can do!

November 15, 2024

Great service and attention to detail. Everything was done professionally and on a timely manner. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Report | Print
Nov 18, 2024 -

Ira Lexus Danvers responded

Hello Jeff, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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