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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
718 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 718 reviews

April 10, 2024

IRA Lexus service always does a perfect job. Customer service is great, too. I know I can trust there work! More

by Carolplotkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 10, 2024

Great service and completed before expected. Scheduling process easy and flexible according to my schedule. More

by Pal0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 10, 2024

Great customer service and communication! ! I love the video they sent detailing what was being done. More

by ED5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

Customer service is great, especially Cassidy. Also the technician who work on my car. As well. Thank you for your service! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
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Apr 11, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 09, 2024

Excellent customer service. From the general manager;, to the sales person; to the technology representative, everyone is best in class and I recommend Ira Lexus for your next More

by Patricemdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Guillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Sarkisian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Berkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 08, 2024

Good service and knowledgeable staff. Scheduled an appointment online came in and was greeted by assigned rep and was taken care of immediately. Waited between 3-4 hours because of repair More

by Jonbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 05, 2024

I dropped my car off for 5000 miles service and Cassidy provided Excellent service and treatment More

by Kaceycomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
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Apr 09, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 05, 2024

Great service. Got me in and out as soon as possible and kept me updated on the progress and estimate completion. More

by Chau_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't tenderhearted employee name
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Apr 09, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

This is my first Lexus . Ira has been great to deal with. Loved the Valet service for my 10,000 mi oil change. (wish I had been told about it earlier, I had to reschedule two More

by kim smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Ira Lexus Danvers responded

It's wonderful to hear that your first Lexus experience at Ira Lexus of Danvers has been great overall! We apologize for the inconvenience with the rescheduling and the loaner car not being an SUV like yours, but we're glad that you appreciated the Valet service for your oil change. Drive safely in your Lexus!

Helpful
April 03, 2024

My wife and I had a fantastic experience with Tom Chausse. He is knowledgeable, honest, and not pushy. Tom went above and beyond helping us get our vehicle as fast as possible. We also had grea More

by James D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Gardener
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Apr 09, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear about your fantastic experience with Tom and the rest of the team! We're thrilled that Tom's knowledge, honesty, and lack of pushiness made your car-buying process enjoyable. It's great that he went above and beyond to help you get your vehicle quickly. Enjoy your new ride!

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