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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
718 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 718 reviews

May 04, 2024

I wouldn’t go anywhere else to have my Lexus serviced. The best in the area More

by bemersonrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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May 07, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 03, 2024

Jaime De La Cruz at IRA Lexus in Danvers, MA was very friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. I never felt pressured to make a decision. More

by Lita S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Ira Lexus Danvers responded

Jaime at Ira Lexus of Danvers provided you with an excellent car-buying experience! Being friendly, knowledgeable, and going above and beyond without pressure is exactly what customers appreciate. Enjoy your new vehicle!

Helpful
May 03, 2024

Usual outstanding service and support by Brendan DeAngelis and the entire LEXUS Team! Second to none! More

by billgreen715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
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May 07, 2024 -

Ira Lexus Danvers responded

It sounds like you had an exceptional experience at Mercedes-Benz of Boerne! Brendan and the entire Lexus team impressed you with their outstanding service and support. It's great to hear that you plan to make us your go-to store for future leases.

Helpful
May 02, 2024

Excellent,Mark Gordon was great, he did everything to make me feel comfortable, nice to see people go out of there way to make me happy,Thanks More

by Pjscola11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We're thrilled that Mark provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 02, 2024

Completed all required and requested repairs in the time frame stated. The service representative,Brenden, was clear and concise in describing the repairs required. More

by Genesis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
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May 05, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Brenden. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 02, 2024

Has excellent good customer care, very patient and was able to answer all questions appropriately. Great job! More

by Barbara Ibanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey but cannot remember his last name. Has an office upstairs very easy simple guy with good customer care
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May 05, 2024 -

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 01, 2024

IRA Lexus Danvers is, in my opinion the best dealer in Massachusetts and the Consultants were extremely courteous and helpful More

by mynissan2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Ira Lexus Danvers responded

Ira Lexus Danvers is thrilled to receive such high praise from you! We're honored to be considered the best dealer in Massachusetts, and our Consultants are delighted to hear that you found them extremely courteous and helpful. We're here to provide exceptional service and look forward to serving you again in the future!

Helpful
April 30, 2024

Easy and very pleasant and very informative Would definitely recommend the dealer very pleasant, very clean and it was very easy overall More

by Paula,barilone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Banich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Purdham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ira Lexus Danvers responded

That's great to hear! We're glad that your experience at our dealership was easy, pleasant, and informative. Thank you for recommending us, and if there's anything else we can assist you with or if you have more feedback to share, feel free to let us know. We're here to help!

Helpful
April 30, 2024

Mark was very friendly and explained everything that was being done to both cars we were very happy More

by Nkinslieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ira Lexus Danvers responded

It's great to hear that you had a positive experience with Mark! We're glad he was friendly and thorough in explaining the work being done on both cars. We're here to help and ensure you're satisfied with our service.

Helpful
April 28, 2024

I just worry about costs. Paying $795 to change spark plugs is excessive beyond belief . More

by ronlatanision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ira Lexus Danvers responded

We appreciate your feedback and are sorry to hear about your concerns regarding the cost. We always strive to provide transparent pricing and value for our services. If you would like to discuss and get a detailed explanation of the charges, please don't hesitate to reach out to us.

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