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Ira Lexus Danvers

Danvers, MA

4.8
952 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 952 reviews

October 16, 2024

I had great service from start to finish. I’d recommend to anyone. Nice facility, too! More

by Trish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi Trish, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

October 16, 2024

I had my vehicle in to the service center for a couple of warranty issues. I worked with Bryanna and she kept me updated on the status of my vehicle every day it was there. When i had a question, she immedia More

by Bombsquad234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Oct 19, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Very attentive. I was just asking for info on a vehicle. They answered all my questions on the vehicle. I didn't feel rushed because I was just looking. I ended up More

by rhonda.killilea57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehman Abdulsalamov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Rodriguez
Oct 19, 2024 -

Ira Lexus Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 15, 2024

We are always satisfied with Jennifer Perry and the Service Team at IRA Danvers Lexus. More

by stevedee808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer Perry and the team here at Ira Lexus! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Friendly, competent, on-time service. Nice waiting room with coffee, snacks and wifi. All good. More

by bsteul
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

October 14, 2024

I went there because of a $39 coupon I got but I got charged for $112 (oil change and tire rotation) The basic service bundle is only $99 anyway.in other dealers so I got scammed! More

by Yjkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot who didnit
Oct 18, 2024 -

Ira Lexus Danvers responded

Yjkn, Thank you for informing us and we would like to review this with you. Please contact our service management team. Rick Chase, rchase@group1auto.com 978-739-8619, or Brendan Deangelis, bdeangelis@group1auto.com, 978-739-8611. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Willy Moy General Manager

October 14, 2024

I had a flat tire on a Thursday afternoon and the dealership got me in right away! Abraham was wonderful and got me in and out within an hour. More

by stacy.narvaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Oct 17, 2024 -

Ira Lexus Danvers responded

Hello Stacy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

On time for my appointment. Good service. Very happy with my experience. Will he back . More

by Gnswhicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Abbondanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

Service was great. .Bryanna went above and beyond to help me locate my second key fob that I hadn’t received yet..thank you More

by kerrynward
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Oct 17, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

J.Perry was so fantastic! She made sure I was aware of what was to come and got a great loaner! Made the experience so smooth and welcoming! More

by juliemcbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Oct 17, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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