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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
815 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 815 reviews

February 26, 2025

Location is good, it is very comfortable to sit in the large waiting area with comfortable chairs, large windows, tv, and hot and cold beverages. The service was good. More

by Amcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 28, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

The dealership is nice it's friendly. They are prompt. They keep you informed while they do you service More

by Hleber192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth wykes
Report | Print
Feb 28, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for your positive comments about Ira Ford Auburn! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

I Always have an excellent experience whenever I bring my vehicle in for service. Always! More

by jonnyt94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett LaValle
Report | Print
Feb 28, 2025 -

Ira Ford Auburn responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2025

Garrett at Ira Ford was professional and courteous and also very pleasant to speak to you did a fantastic job Will definitely come back for other services More

by kkhoury
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Feb 28, 2025 -

Ira Ford Auburn responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 21, 2025

Communication between the Bert from the service department and I was above all expectations. He let me know about parts, length of service and a detailed explanation of the bill. I truly apprecia More

by Mapikiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert from the service department
Report | Print
Feb 23, 2025 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2025

Outstanding service and communication regarding the automobile. Elizabeth did a phenomenal job in her position. More

by P Genese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 24, 2025 -

Ira Ford Auburn responded

Hi Genese, thank you for your kind review; we are happy to pass along your comments to Elizabeth here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

The service advisor at Ira ford Burt was incredibly friendly and efficient, making my experience outstanding More

by Cjr2483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt
Report | Print
Feb 21, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

The service team at Ira ford in Auburn Massachusetts onRt 20. is a professional ran organization. I will be going back again. More

by Beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Good service timely friendly clean waiting area and reliable service reasonable price Ang quality service good customer care More

by Jagfire7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2025

Multiple great experiences with Ira Ford! They take good care of my car and have reasonable pricing. I drive 40 minutes to go there when I have a Ford dealer 5 minutes away from me which I c More

by Escape Woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lussirr
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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