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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.8
1,077 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,077 reviews

July 11, 2026

Jake in the service department was great in both providing excellent customer service and getting my vehicle in to be serviced in a timely manner. I was exceptionally impressed with given a valet op More

by Bambini-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake - Service Dept., Bert - Service Dept., Lauren Ostiguy
Report | Print
Jul 12, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Accurate estimation working on my vehicle. Friendly staff and thorough inspection whil I wad waiting. More

by mattjacobsguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz, Anthony Palmieri
Report | Print
Jul 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2026

Went in for oil change and was done in 45 mins. Prompt and friendly service. More

by patricia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think it was Jake
Report | Print
Jun 27, 2026 -

Ira Ford Auburn responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2026

Ryan went above and beyond customer service wise and the dealership amenities makes waiting for your car tolerable. More

by Qiplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 27, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2026

The service dept is well run and I felt comfortable and I felt that my service was a priority for my advisor. He gave me an accurate time frame and while I waited I visited the showroom and had an excellent More

by rhinojam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service, David Haynes in sales, Kyle Radziewicz
Report | Print
Jun 20, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2026

Service team was great. Zach was a pleasure to work with. They always take care of me.. More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Jun 17, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2026

In for oil change great service can’t beat price ! !! Free inspection need tire price very reasonable. More

by Bob B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant ⭐️⭐️⭐️⭐️⭐️
Report | Print
Jun 13, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2026

Everyone was very professional. The service was incredible. I would recommend service being done at Ira Ford service team. More

by Kabaso70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle DePold, Zachariah Lussier
Report | Print
Jun 05, 2026 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 29, 2026

Every time I’ve been in for service they have been great. Haven’t had any issues with them at all. More

by myriads-7.minion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pearce , Stephanie Alderson
Report | Print
May 30, 2026 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 19, 2026

Very helpful. They work as a team. And keep you updated on specifics of vehicle More

by dfurno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Stephanie Alderson
Report | Print
May 22, 2026 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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