Ira Ford Auburn
Auburn, MA
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We bought with Ira Ford for several decades now. It's gone through some name changes and this version is excellent. You can book online for Service and we've bought with the same sales people for ye It's gone through some name changes and this version is excellent. You can book online for Service and we've bought with the same sales people for years and years. Service today was on-point with both vehicles we brought in More
I have submitted numerous text to Ira Ford. No response. They had to order a part to repair my truck. Problem being it's on back order for weeks. Problem is I'm moving to Tennessee in weeks. I No response. They had to order a part to repair my truck. Problem being it's on back order for weeks. Problem is I'm moving to Tennessee in weeks. I requested a refund since I paid in full. More
Went in for routine maintenance and the customer service was Awesome. Definitely my new Ford dealer to go to. was Awesome. Definitely my new Ford dealer to go to. More
Excellent and comprehensive service. Ryan is a great service rep. Pleasantly surprised that they covered my Uber ride home and offered to deliver the truck back to me. I didn’t need to Ryan is a great service rep. Pleasantly surprised that they covered my Uber ride home and offered to deliver the truck back to me. I didn’t need to take advantage of the truck delivery back to me this time, but I may need to in the future. Will be back from my next service or issue when the time comes More
Jake in the service department was great in both providing excellent customer service and getting my vehicle in to be serviced in a timely manner. I was exceptionally impressed with given a valet op providing excellent customer service and getting my vehicle in to be serviced in a timely manner. I was exceptionally impressed with given a valet option in which the vehicle was returned to me at my home. Excellent service! More

