Ira Ford Auburn

I went into the dealership looking for a vehicle. I was met by George Loiseau who asked me what i wanted in a vehicle. I gave him my wishes and he showed me vehicles I was interested in. We took a road tes met by George Loiseau who asked me what i wanted in a vehicle. I gave him my wishes and he showed me vehicles I was interested in. We took a road test and i was satisified with the car and we proceeded to make the purchase. He introduced me to the service manager and explained what i would need to do for service. More

We had a great experience with Dave at Langway Ford. We are very comfortable with the Fusion that we leased. We had test driven several cars and Langway offered the lease terms we wanted. Everyone at the d are very comfortable with the Fusion that we leased. We had test driven several cars and Langway offered the lease terms we wanted. Everyone at the dealership worked to make our first lease experience very pleasant. More

I went to Langway Ford in June 2011. I purchased a vehicle and had a fantastic experience. Through life's challenges, I went back to this dealer in February 2012. I saw the same individuals I dealt wi vehicle and had a fantastic experience. Through life's challenges, I went back to this dealer in February 2012. I saw the same individuals I dealt with before. Kris Dewar, Mike Nicoletti and Brian Meola are the most fantastic sales and financing representatives that I have EVER dealt with. Extremely low pressure to buy, relaxing atmosphere and great people. Starting the first time I went there, Jim Langway was out and about of his office and introduced himself to me and made sure I was getting the help I needed. Every time I have gone there since then, he makes it a point to come out of the office to say "Hi" and How's it going?" and "is there anything we can help you with." Jim knows how to run a business and lives by the concept of "If we don't take of the customer, someone else will." The prices at Langway are something you can't even compare. I went down to a Ford dealer in New London, CT because a friend asked if I would look at a car with her and I told the dealer in NL, CT that I was in the process of buying a new vehicle as well. They said "would you like to sit down and talk numbers?" I told them that they couldn't even come close to what Langway can offer. The guy asked about the numbers and I explained them. The dealer's exact words were "How can they make money on that?" I said to them, "when they have offers that exceed all other dealers, people go to them. Yes; they have to sell more cars to make the same amount you are, but they are happy to do it and the CUSTOMER is getting the biggest benefit; a reliable vehicle at a fantastic price. Not to mention the fact that via word-of-mouth, the business gets the highest praises. No matter how many sales-papers you put an ad in, having actual experiences from 'me to you' customers is the BEST way to get repeat business. I can successfully say 2 things about this dealer: I WILL BE buying my next vehicle from them and I WOULD SUGGEST THEM TO ANYBODY WHO NEEDS A NEW VEHICLE WITH NO SECOND THOUGHTS ABOUT IT. More

I DID AN AUTOTRADER SEARCH FOR THE MAKE, MODEL, AND YEAR I DID AN AUTOTRADER SEARCH FOR THE MAKE, MODEL, AND YEAR AUTO I WANTED. LANGWAY HAD A FANTASTIC SELECTION AND I E-MAILED THEM IN THE MORNING. S I DID AN AUTOTRADER SEARCH FOR THE MAKE, MODEL, AND YEAR AUTO I WANTED. LANGWAY HAD A FANTASTIC SELECTION AND I E-MAILED THEM IN THE MORNING. SALES MANAGER PETE CALLED ME AND WE SET AN APPT. TO VIEW THE CARS WAS INTERESTED IN. HE REFERRED ME TO SALEPERSON MIKE WHEN I ARRIVED. I WAS TREATED IN A FRIENDLY, PROFESSIONAL, AND LOW PRESSURE MANNER THROUGHOUT THE EXPERIENCE. I HAD APPTS TO VIEW OTHER CARS AT OTHER DEALERS AND HAD NO INTENTION OF BUYING ON THE SPOT. I ENDED UP PURCHASING BECAUSE THEY RESEARCHED THE OTHER AUTOS I WAS CONSIDERING AND SHOWED ME THAT THEIR STICKER PRICE, MODEL FOR MODEL, WAS MUCH LOWER THAN THE COMPETITION. THIS, COMBINED WITH A GENEROUS TRADE ALLOWANCE MADE MY DECISION FOR ME. BRIAN AND HIS ASSOCIATE (SORRY I LOST YOUR CARD AND CAN'T RECALL YOUR NAME) WORKED WITH ME ON THE FINANCING AND OFFERED VARIOUS WARRANTY OPTIONS (WHICH I DECLINED). I HAVE BEEN BUYING CARS FOR 40 YEARS AND MY EXPERIENCE WITH LANGWAY WAS THE BEST I HAVE EVER HAD. THE DEALERSHIP IS IMMACULATE, THE ENTIRE STAFF WAS PROFESSIONAL AND FRIENDLY, AND THEIR SELECTION WAS EXTENSIVE AND WELL PRICED. MY EXPERIENCE WAS WONDERFUL AND I CAN'T RECOMMEND THIS DEALERSHIP MORE HIGHLY. More

Growing tired of owning our 2010 Toyota Corolla, and becoming more interested in test driving a new 2012 Ford Fusion, we stopped by the Langway Ford dealership to see what they had in stock and what pos becoming more interested in test driving a new 2012 Ford Fusion, we stopped by the Langway Ford dealership to see what they had in stock and what possible deal we could make with our trade. This was after test driving a new Fusion, but not actually dealing with another area Ford dealer. We stopped at Langway the day after one of those rare New England snow storms and spoke with Pete, who introduced us to Dave our salesman. We found a vehicle equipped as we wanted, Dave dug it out after cleaning off the accumulated snow, and off on a test drive we went. We decided it was what we wanted so we decided to proceed on a deal we could not refuse, as we were pleased with the Langway and Ford discounts as well as what was offered as a trade in value on our Toyota. When all was said and done, we drove home that very night with our new Fusion. I would not hesitate to recommend Langway Ford to anyone who is looking to purchase a new or used vehicle. More

My wife and I were in the market for a new car last July. My wife and I were in the market for a new car last July. We started at Langway. David Haines gave us a no hassle look at a 2011 Ford Fusion. We were My wife and I were in the market for a new car last July. We started at Langway. David Haines gave us a no hassle look at a 2011 Ford Fusion. We weren't totally sold on the price. The last thing David said to us is "I know you will be back for this car" He was right. We tried Place Motors and Lamoureux Ford and a week later we were back to buy at Langway. Six months after we bought the Fusion we were back to get a 2012 Focus. I have never been happier with a dealership and I highly recommend them to anyone in the market for a new car. More

Excellant best car buying experience I have ever had. The entire process was very transparent and they followed up on everything that was promised. Also they offerred the best price in the area and was very entire process was very transparent and they followed up on everything that was promised. Also they offerred the best price in the area and was very fair with a trade in price. a no pressure sales environment. More

From the minute I walk in the door, every person was very attentive and very professional right through the entire sales process. I would and have already referred people to Langway.... attentive and very professional right through the entire sales process. I would and have already referred people to Langway.... More

They offered the best price. There was no pressure. They were very friendly. My wife and I enjoyed the buying experience even though we typically do not enjoy car shopping. Langway made it easy. We will cer were very friendly. My wife and I enjoyed the buying experience even though we typically do not enjoy car shopping. Langway made it easy. We will certainly recommend them to friends, family, co-workers, etc.. More

Transaction were initiated on the web and with several phone calls, My car delievery was delayed but there no issues there. Car was in perfect condition, introduction to car was thorough and fun Financ phone calls, My car delievery was delayed but there no issues there. Car was in perfect condition, introduction to car was thorough and fun Financing was great, they actually gave me a lower rate than the bank would have had I gone directly to them. I officially met everyone, purchased and drove away in my car within a few hours At most dealerships I worry that I got taken and end up in buyers remorse. I can strongly say this was the one dealership this did not happen at. More