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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.6
716 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 716 reviews

October 25, 2024

Great experience! Staff was very friendly and knowledgeable. They helped me out with my daughters older vehicle and got it in and in record time! Thank you Ira Ford More

by droysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mathieu, David Bleckley, Lauren Ostiguy
Report | Print
Oct 26, 2024 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Garrett did a very professional job checking me in and keeping me updated. Ira Ford is the best. More

by Waynemc97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Oct 25, 2024 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Service tech was very helpful and informative of repairs. I was happy and will return. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
Oct 25, 2024 -

Ira Ford Auburn responded

Hi Pat, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2024

Great communication quick service thorough on all does checks….i am completely safe driving my ford More

by Tgwisemantim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Oct 25, 2024 -

Ira Ford Auburn responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

Work was completed as requested. Bert did an excellent job keeping me informed on the progress. More

by jgrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Report | Print
Oct 21, 2024 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Everyone is always helpful and tries their best to help the customers. I decided to see if i could get an oil change, last minute, same day service and they accomidated me. Very much appreciated. More

by Tiny_Grandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In service there was a Zach and a new persone u didnt recognize but they were all very helpful and cool, Lauren Ostiguy, Michael Nicoletti, Juan Tejada, Andrew Dupuis, Kyle DePold, Keith Andes, Rocket Anderson
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Oct 19, 2024 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Very straightforward experience completing routine maintenance. They completed work within the estimated time while I waited, and there were no surprise issues or fees. More

by Rob P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Carpenter
Report | Print
Oct 20, 2024 -

Ira Ford Auburn responded

Hi Rob, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Prompt friendly service, all questions answered and explained. Nice waiting room with coffee. Thank you More

by Clarence Andersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert surrell
Report | Print
Oct 19, 2024 -

Ira Ford Auburn responded

Hi Clarence, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

The staff was very polite and courtesy went out of their way to make the appt as easy as possible. Car was ready when quoted. Friendly and very helpful and made sure you understood what needed to be done wo More

by cgoodrich1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Oct 13, 2024 -

Ira Ford Auburn responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 08, 2024

Dealing with Garrett regarding service for my Bronco was a positive experience. He was professional and pleasant to work with throughout the process. More

by Anonymous 4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett in Service department
Report | Print
Oct 12, 2024 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

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