Ira Ford Auburn
Auburn, MA
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I would definitely have recommended this dealer as their prices are great, salesmen not pushy, and the secretaries are super! HOWEVER, I bought a SUV and signed all the paper work within 2 hours but they m prices are great, salesmen not pushy, and the secretaries are super! HOWEVER, I bought a SUV and signed all the paper work within 2 hours but they made me wait 6 hours before leaving. They requested a phone call from my bank, which they got, then that seemed not good enough, then they needed a form, which they received except for there was a mispelled word on it. So I had to wait two more hours for another form. THIS IS ALL AFTER THEY HAD MY MONEY, I SIGNED ALL MY PAPERWORK AND MY TAGS WERE ON THE NEW VEHICLE. The sales manager is a jerk. I have bought collectively 8 cars (5 for myself) in 4 years and this by far was the worst experience ever. They did not know how to transfer tags, I left without paying taxes, and still 4 days later I have nothing to allow me to drive this car in my yard. THEY ARE NOT PROFESSIONAL at all. My salesman stated "I want to go home, because this is out of control". The sales man was perfect. And JoAnne is the best in the accounting office. I have contacted a lawyer on this matter. Technically I owned that vehicle once all the papers were signed and my trade had no more registration. More
Langway Ford is the best of the best!! After dealing with a few dealerships and all the BS that associated with them, I found a dealer that respects you as a customer and will do what it takes to earn your b a few dealerships and all the BS that associated with them, I found a dealer that respects you as a customer and will do what it takes to earn your business. Langway Ford is a no haggle price dealership and is very fair with their pricing. I purchased a mint 2006 Chevy Avalanche with low miles that was just traded-in for $2,000.00 to $3,000.00 below retail depending on the source. I got a great deal on this vehicle! Most importantly, I was treated right from start to finish by George my Salesman, Brian in Finance, Pete the Sales Manager and Harold the General Manager. They are a great bunch of guys and very easy to work with. I had a few very minor issues with the vehicle and asked to have them repaired. George promised to take care of it and he did! The day I picked up my truck, Harold noticed some wear on the driver’s seat and said and I quote “this truck is to nice to have a seat looking like that, bring the truck back and I will have my seat guy repair it at no charge.” Well guess what, it was repaired and it looks like new!! Awesome job guys and thank you! I will be back and will definitely refer business your way. More