Ira Ford Auburn

We had a very good experience. The whole process was very efficient and everyone was helpful. We drove away on the same day with a new car! very efficient and everyone was helpful. We drove away on the same day with a new car! More

I bought a used 2010 Lincoln MKS from the Langway team. The whole experience was without pressure. I don't buy cars often (last one was 8 years ago) and they gave me the time I needed to think about the b The whole experience was without pressure. I don't buy cars often (last one was 8 years ago) and they gave me the time I needed to think about the best car for me (not for them to sell to me). The entire staff was very friendly...salesman, finance, and General Manager. Langway had a great inventory of cars which allowed me to try out compare each vehicles' features...I matched my desired car needs with my price point. The price was the among the lowest of similar cars at different dealers. There was no haggling on the price; rather it was all about getting me into the right car for me. After I signed to buy the car (and traded my old one in), I needed to run to the bank to get a check to complete the deal. They gave me a loaner for an hour without question. This sounds minor but I would otherwise have to come back the following week (take another day off, find someone to drive me over, etc). I really appreciate this quick loaner. I've never posted a review before, but the service was so good, I was compelled. More

best expierence of any dealship I have ever been to and purchased a vehicle from!! I recommend them highly AAAA++++ they went above and beyond thier jobs, got the job done when no one else could or would e purchased a vehicle from!! I recommend them highly AAAA++++ they went above and beyond thier jobs, got the job done when no one else could or would even give it time and effort!!! they are very knowlegable and take every aspect into consideration, my family my style, income..we got the best deal possible, i love what they acomplished..and they were so great with my daughters ages 4 and 9...they did exactly what they saud they would again amazing, there is not enough nice things i can say about Langway Ford..wonderful dealship even better poeple, great cars.. More

The employees were very helpful with helping to find exactly want I wanted in a car. After I found my car they helped to find me the bast rate that I could get. exactly want I wanted in a car. After I found my car they helped to find me the bast rate that I could get. More

My husband and I went to about 8 dealerships looking for a vehicle. We always dreaded the car buying experience - tired of all the "What can we do to make this deal today" lines. I had headaches after I le a vehicle. We always dreaded the car buying experience - tired of all the "What can we do to make this deal today" lines. I had headaches after I left each dealer. Langway was not like this at all. We fell in love with our sales person Bob immediately - he was not pushy, was extremely helpful, and worked very hard to find us something we were happy with. Brian in finance was awesome as well - very personable and pleasant to work with. We also got to shake hands and speak shortly with Jim Langway - and all we can say is WOW - what a super nice guy. We laughed and smiled through the entire experience start to finish - what a great feeling. My husband absolutely loves his new car. And I love the payment! :) Thank you Langway! We will be back!! More

It was a great experience working with the sales team, however, Mike stood out as exceptional. I hope to do business there in the future. however, Mike stood out as exceptional. I hope to do business there in the future. More

We purchased a new ford escape and were very please with the treatment we received. When we picked up the vehicle it was ready on date and they explained how everything worked. All our questions were answ the treatment we received. When we picked up the vehicle it was ready on date and they explained how everything worked. All our questions were answered. More

I had visited multiple dealerships in my used car search and many were very unpleasant experiences. From the moment I pulled in the lot Elmer waved me in and joked as though I was gonna run him over which w and many were very unpleasant experiences. From the moment I pulled in the lot Elmer waved me in and joked as though I was gonna run him over which we both laughed at. This set a great mood for the visit and it was actually a good experience. We had a few laughs, he provided quality information on the vehicle, and the pressure was just right (not overly aggressive). Additionally, the staff seemed intelligent and competent which was refreshing. Brian provided arguably the best customer service I have ever received from any business in any field. We ended up voluntarily staying 20 minutes after they were supposed to close talking about sports and colleges while getting the financing we needed done as well. He came across as the kind of guy you would grab a beer with and for that reason I took all his advice and we settled things up right then and there. Important to note: the used car they sold me is doing great and I love it. More

I am very pleased with the dealership. They worked with me to get my new truck. At first I felt a little pressure but that is just me when I spend money. I went back and they excepted me and did a great me to get my new truck. At first I felt a little pressure but that is just me when I spend money. I went back and they excepted me and did a great job. More

There was absolutely no high pressure tactics used by anyone we met at the dealership. Everyone was very friendly and honest about what ever issue we were discussing. They also made it as convenient a anyone we met at the dealership. Everyone was very friendly and honest about what ever issue we were discussing. They also made it as convenient as possible for us when it was time to sign the papers since we did not live in the immediate area. The car was ready for the time they promised us and it was one of the most enjoyable car buying experiences I have ever had. They also had great prices and were very fair with the trade in price they gave us for our old car. When we left with our new car our salesman told us to call if we had any questions. It was an overall positive experience. I am now anxious to see what the service department will be like. More