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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
1,067 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,067 reviews

August 14, 2023

Customer Service has been excellent. Each person has been polite and knowledgeable. The video from Chris was very helpful. Working with Tonya has been a pleasure. Great communication and More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Tonya
Report | Print
Sep 17, 2023 -

Ira Ford Auburn responded

Thank you for choosing Ira Ford Auburn! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 09, 2023

I would never recommend this dealership they are a scam and very unprofessional when it come to customer service. More

by ShylaAshley333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Mathieu
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August 02, 2023

Very efficient and knowledgeable staff provide for an excellent service experience. Always 2 to 3 people will check to make sure things go smoothly for you during your visit. The sakes department is also More

by al.awad
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Mathieu/Sales, Shamus Gallagher/Business Manager, Kyle/Service Dept.
Report | Print
Aug 08, 2023 -

Ira Ford Auburn responded

We are glad we could help!

July 31, 2023

N/a n/a n/a n/a n/ na na na na na na More

by kylemonte10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 03, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

Kevin was great, the wait was a bit longer than I would have liked but all in all it was a good experience More

by eeydol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Aug 03, 2023 -

Ira Ford Auburn responded

We appreciate you taking the time to leave us this feedback.

July 29, 2023

Very down to earth people. They went out of there way to make it happen. More

by Youready65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Aug 02, 2023 -

Ira Ford Auburn responded

We're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn.

July 28, 2023

Clean facility and courteous staff, finished service right on schedule. Will be back for any other service needs More

by keith.duval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziweicz
Report | Print
Jul 30, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

Service was prompt, and prices were very reasonable. I would recommend them to anybody. Thank you! More

by dmar7397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffith
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Jul 30, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Great job, made me feel comfortable with issues and their solutions. I will return for more service. More

by bmckeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jul 30, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

You have a very Quick and easy process for scheduling, car service and car detail. More

by Kaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira
Report | Print
Jul 30, 2023 -

Ira Ford Auburn responded

We are very happy we could provide you with a positive experience!

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