Ira Ford Auburn
Auburn, MA
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Easy to schedule appointment online. Great communication and customer service. Various options including pickup/delivery of vehicle after service. Great communication and customer service. Various options including pickup/delivery of vehicle after service. More
Very disappointed made an appointment two weeks in advanced set it up the first appointment of the day at 7:30 AM to have a oil change on my new Ford 150 was informed that the mechanics don’t come in advanced set it up the first appointment of the day at 7:30 AM to have a oil change on my new Ford 150 was informed that the mechanics don’t come in until 8 o’clock 90 minutes for an oil change in acceptable other Than the fact that service person I dealt with Ryan was good More
Worst car buying experience. Although the car salesman was awesome, the service department and financial department were the worst. Never will we buy another care from here. Although the car salesman was awesome, the service department and financial department were the worst. Never will we buy another care from here. More
Customer Service representative Tonya was very helpful in getting my Ford F150 service appointment started, and I was extremely happy that she notified me of Ira Ford’s valet service which very helpful to me getting my Ford F150 service appointment started, and I was extremely happy that she notified me of Ira Ford’s valet service which very helpful to me. Ms.Tonya was very professional, helpful, and a delight to work with. More
Good dealership. I had a long wait for my oil change, they knew it and took care of me. The salesman Kyle saw me, I bought the truck las September. He came over a s I had a long wait for my oil change, they knew it and took care of me. The salesman Kyle saw me, I bought the truck las September. He came over a shook my hand and said hi. All the people that I dealt with today were great. More