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Ira Ford Auburn

Auburn, MA

4.7
888 Reviews

780 Washington St

Auburn, MA

01501

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Showing 888 reviews

September 25, 2018

best selection! Best price! After visiting several dealerships, Ford Prime got me the best deal. Everything from finding the exact truck we wanted to the purchasing process went More

by Nycity03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec, brian
Sep 26, 2018 -

Ira Ford Auburn responded

We are thrilled our team at Prime Ford Auburn could not only find you the exact truck you wanted but also the best deal! Thanks for your business and we hope to be able to take care of you for that first oil change.

September 23, 2018

I was extremely happy with my service. I have always had a great experience at Prime Ford in Auburn Mass. I put a post on their website. I have had great service. I would recommend this de More

by Sealey14She
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Maynard
Sep 24, 2018 -

Ira Ford Auburn responded

Gail, thank you for taking the time to write another review! Your recommendation means everything to us at Prime Ford Auburn. Thank you for your loyalty! We look forward to taking care of you at your next service visit.

September 23, 2018

Excellent from start to finish on oil change and maintenance Kept me informed throughout the process and time given for completion was within time given. Explained paperwork in detail, presented me a detailed qu More

by Ford Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 24, 2018 -

Ira Ford Auburn responded

Sounds like you had a great experience. Thank you for sharing the details of your visit! We truly appreciate you choosing Prime Ford Auburn for your service and maintenance!

September 23, 2018

Exceptional service department!!! This is my second review of this dealership. The first was 5 stars on the purchase, and this is the service department review. Another 5 star review More

by curtisnj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in the service department
Sep 24, 2018 -

Ira Ford Auburn responded

There are so many things about your review that we are so proud of. First, thank you for purchasing your Flex with us and then continuing to service it with us. Second, thank you for trusting us to take great care of you when you had an ABS issue. We love being able to take exceptional care of our loyal customers. It's a huge compliment to our service team that their customer service would provide us the opportunity to help you purchase another vehicle. Thank you for your loyalty and your awesome review. We'll see you next time!

August 03, 2018

The service department is great The service department was great. I car required a large costly repair and they worked with me to try to keep the cost down. They kept me update on More

by EscapeSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fady, Ken and Mark
June 04, 2018

Awesome Everything was great from start to finish. We were welcomed warmly and listened to and we got what we wanted. We left with the vehicle we wanted and t More

by Jasper713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamus
May 27, 2018

Leased a Ford F 150 I had a great salesman named Robert Seamus Gallagher who was very knowledgeable and informative about my vehicle! He worked extremely hard to get me t More

by Truckmaster632908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN KINAHAN
May 15, 2018

My first car buying experience! I am a young girl who was nervous about buying her first car but I worked with Kyle DePold and he made the process so easy! I’m so excited to be drivi More

by CorieFOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle DePold Jim Langway Brian Meola
May 11, 2018

Excellent The entire staff at prime ford Auburn was excellent especially my salesman David Haynes thoughtful caring pay close attention to all details and very More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Haynes
April 03, 2018

Don’t buy from Prime Ford I have bought many cars, boats, ATVs, snowmobiles, and heavy equipment. This was absolutely my worst buying expirence after having dealt with 15+ deal More

by Ddoherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim/Josh/Brian
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