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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
1,031 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 1,031 reviews

July 15, 2023

The treatment of the employees is excellent and the service is the same since I bought the car until now I give them a 10 More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all service personnel
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Jul 19, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Pleasant and professional service. Clean, positive atmosphere. Waiting area clean and water, coffee and television. Had a great time waiting, and I am not a patient person! More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya was very pleasant and kept me updated. Answered my concerns. It was a pleasure to deal with Ms Tonya.
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Jul 19, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jul 19, 2023 -

Theresa responded

All I can say, besides the initial survey to you is that I give you 🥇 FIVE STARS 🌟! I will add you on my Facebook page and tout IRA. You’re a keeper! 👍🏼

July 13, 2023

Great job and service thanks Kyle and the technician who did the job again thanks More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jul 19, 2023 -

Ira Ford Auburn responded

Thank you for your kind words for our staff, we appreciate it!

July 13, 2023

Quick and reliable service department with friendly staff. The sales staff also gets top marks for being knowledgeable and helpful. More

by slammy79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
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Aug 13, 2023 -

Ira Ford Auburn responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you!

July 10, 2023

Just went in for oil filter tire rotation. Great customer service support from Kevin there. More

by jafederi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 25, 2023 -

Ira Ford Auburn responded

We are thrilled that you had a pleasant service visit!

July 08, 2023

From Sales to Service the folks here are always willing to help, very kind and courteous. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jul 28, 2023 -

Ira Ford Auburn responded

We are very happy to have provided you with such a positive experience!

July 07, 2023

Everyone in the service department has been great. I deal with Kyle and he is always on top of his game. More

by btfiguerido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khle
Report | Print
Aug 07, 2023 -

Ira Ford Auburn responded

Thank you for the Five Star review and for choosing Ira Ford Auburn! We are happy to have provided you with a great service experience and it's good to know Kyle was able to meet your expectations. As always, we appreciate your business and look forward to serving you again.

July 06, 2023

Always have a great experience when I go to the service department. Every one there is very professional and friendly! More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and other associates were all very helpful
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Aug 03, 2023 -

Ira Ford Auburn responded

Hi Phil, We are very pleased to hear that we could provide you with an enjoyable service experience! It is also great to hear that our service staff meets with your expectations. Ira Ford Auburn appreciates your business and we look forward to the opportunity to assist you again. Thank you for your Five Star review!

July 06, 2023

They get the job done. Appointments are easy to book and waiting room is comfortable More

by jeanfaucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jul 25, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

July 04, 2023

Pleasant staff. Helpful. Gave me a discount when I asked nicely. Comfortable waiting area as well. More

by Wendeleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dipietro
Report | Print
Jul 06, 2023 -

Ira Ford Auburn responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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