Ira Ford Auburn
Auburn, MA
Filter Reviews by Keyword
By Type
Showing 1,006 reviews
My nit picky gripe about getting a "Scheduled" service is that it's not truly scheduled. You can come in on the designated day but in my view if I have a scheduled appt for a service that takes 45 minutes that it's not truly scheduled. You can come in on the designated day but in my view if I have a scheduled appt for a service that takes 45 minutes to complete I feel I should not be sitting at the dealership for 3 hours. It's scheduled.....have a tech ready to go on my vehicle at the designated time. Otherwise why schedule an appointment? More
Sales rep Ryan was awesome he was very straightforward and open about everything. Wish I couldve bought a car from him unfortunately they didnt have anything in my price range. and open about everything. Wish I couldve bought a car from him unfortunately they didnt have anything in my price range. More
The service department always treats me well and performed the service requested. Very friendly and helpful. The parts department is responsive and helpful. performed the service requested. Very friendly and helpful. The parts department is responsive and helpful. More
Very communicative. Responded to all my emails. Lauren and Jim where awesome and Dave is second to none as a sales representative. Took care of some body work before I p Responded to all my emails. Lauren and Jim where awesome and Dave is second to none as a sales representative. Took care of some body work before I picked up the truck. I have noticed a pretty bad rust area but I am sure IRA will send me in the right direction will be picking up registration on Tuesday. Could not have been a better experience More
I was a little worried upon purchasing a used car from out of state but Kyle the salesman from Ira Ford made this sale a worry-free event. Purchased a 2018 Ford Mustang from this dealership and everything out of state but Kyle the salesman from Ira Ford made this sale a worry-free event. Purchased a 2018 Ford Mustang from this dealership and everything went very smooth. Kyle is surly an asset to this company and this whole procedure went off without a hitch. Thankyou cars.com, P.S. Good company to do business to date. More

