Ira Ford Auburn

Resolution I just received a phone call from Russ. He promised to make things right. His efforts are very appreciated. Fingers crossed. Thank you very much. I just received a phone call from Russ. He promised to make things right. His efforts are very appreciated. Fingers crossed. Thank you very much. More

Take the stress out of buying a car Everyone one at Langway Ford is so nice and helpful. I was greeted right away, but never felt pressured. I had an idea of what I was looking for and t Everyone one at Langway Ford is so nice and helpful. I was greeted right away, but never felt pressured. I had an idea of what I was looking for and the salesperson showed me a few options. With his recommendation, I settled on the perfect car for me! More

I was greeted by a salesman about 5 minutes after looking at cars of my choice. He shook my hand, introduced himself and was very polite. I already knew the car I wanted before visiting, but he never once tr at cars of my choice. He shook my hand, introduced himself and was very polite. I already knew the car I wanted before visiting, but he never once tried to steer me into a car I did not want to explore. I came pre-approved with an exceptional rate from my bank, however, he found a rate lower than mine for me. I picked up the car the next day and my salesman arranged for someone to show me how to operate all of the options inside my vehicle. I was very satisfied with the service and I would recommend Langway for purchasing your next vehicle. More

I took my Ford Fusion in for a brake job prior to moving across the country back in fall of 2013. Once I got settled in my new state I began hearing a sharp squeaking noise while braking. I took my vehicle across the country back in fall of 2013. Once I got settled in my new state I began hearing a sharp squeaking noise while braking. I took my vehicle to my local Ford dealership and was told a part of my vehicle was reinstalled incorrectly during my first brake job resulting in a new brakes, new router, new caliper and replacing the brake fluid in my vehicle which some had leaked out due to the original brake job. My husband and I have made more than 20 calls to the Langway Ford Dealership to speak with the service manager. We have been given the run around for four months now. With the latest calls in the past two months we have been told a refund check, in an unknown amount, has been mailed to our updated address with no check seen to date. Extremely disappointed in this service and will be deterring my friends and family from using the Langway Ford Dealership. More

Every aspect of the sales experience was wonderful. We bought a 2014 Ford Escape Titanium. We expected there to be some catch to their advertisement of taking $5000 off every Escape but there wasn't. Not bought a 2014 Ford Escape Titanium. We expected there to be some catch to their advertisement of taking $5000 off every Escape but there wasn't. Not only did they take the $5000 off (about half of which was rebates from Ford), but they also gave us a very generous trade-in. We have purchased many new cars over the years, but this was the absolute best experience we have ever had. No pressure at all. The Finance Department got a great interest rate for us, and when we stated that we were not interested in purchasing any extended warranty, instead of the usual arm twisting most dealerships put you through, we got a "That's OK" response instead. I would recommend Langway to anyone (in fact I already have). More

customer service Had the perfect new car buying experience here! Every person I can in contact with at this dealership was extremely nice, positive and always greeted Had the perfect new car buying experience here! Every person I can in contact with at this dealership was extremely nice, positive and always greeted me when I walked through the dealership. Mr. Fennelly was extremely helpful and put me in the perfect car. Brian in the finance department was just as helpful. I also met the GM Harold who was equally helpful in finding me a new car. Thanks for the awesome customer service!!!! More

Working with Jack Fino towards the purchase of a new F150 XLT was a great experience. We knew exactly what we wanted and he understood that. The Languay team made our purchase and trade in an easy a F150 XLT was a great experience. We knew exactly what we wanted and he understood that. The Languay team made our purchase and trade in an easy and smooth transaction . I am amazed that we walked in, found the truck with the color and features we were striving for, settled on a purchase and that afternoon we were driving a new 2014 truck off the lot . This dealership was fair and organized.....that helped in taking the stress off this purchase! More

My experience with Langway Ford was definitely a 10 out of 10. The staff I worked with were extremely friendly and knowledgeable. From looking at cars to applying for financing to driving off the lot i fel of 10. The staff I worked with were extremely friendly and knowledgeable. From looking at cars to applying for financing to driving off the lot i felt like the whole staff had my best interest in mind and helped me make the best decision possible for purchasing a vehicle. I will definitely be doing business with Langway in the future and highly recommend them to anyone looking to lease or purchase a car, truck, or suv. More

I came to Langway frankly a little suspicious of their low pricing. Turns out it was not a trick! I had a great time test driving, and then immediately purchasing, a Ford Focus SE Hatchback from Dick Fenn low pricing. Turns out it was not a trick! I had a great time test driving, and then immediately purchasing, a Ford Focus SE Hatchback from Dick Fennelly and figuring out the financing options with Brian Meola. Their advertised deal of $6,000 off MSRP was genuine, saving me 30% off the price of a new car, and saving nearly $2000 off the price another local dealer was offering. More

needed a new vehicle, found exactly what I was looking for online... went down immediatly. elmer showed me every aspect of the car before and after the test drive, and then him and brian did everything i for online... went down immediatly. elmer showed me every aspect of the car before and after the test drive, and then him and brian did everything in their power to help me get it. and let me know that if I couldn't get approved for the one I went down to see, that they would help me get one that I could get approved for that I would also love. never felt pressured, never felt like I wasn't good enough b/c I don't have perfect credit. all of the other associates who I came across were very pleasant as well. More