Ira Ford Auburn
Auburn, MA
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David and Lauren were outstanding ! Definitely answering all our questions , very informative and making my husband and myself feel very comfortable! We bought a 2023 Bronco Sport ! Gre Definitely answering all our questions , very informative and making my husband and myself feel very comfortable! We bought a 2023 Bronco Sport ! Great recommendations for the IRA Car Dealership! Thanks for Everything ,Deb and Gary Howell . More
The salesperson, David, was welcoming, very helpful and understanding as was Sheamus, who did the financial piece. It was a very pleasing experience. understanding as was Sheamus, who did the financial piece. It was a very pleasing experience. More
Awful service department. Kyle is rude and never called when he should have. I wasted my time driving there and was late for work when he knew the wrong part came in. This Kyle is rude and never called when he should have. I wasted my time driving there and was late for work when he knew the wrong part came in. This dealer has NO rentals for customers and would not service my car during a convenient time for me. They need to take lessons on what costumer service means. A simple acknowledgement of their wrong doing and a sorry goes a long way! Another service person let me know that management would be involved, still no phone call! I will NEVER return to this service department ever again. More
I had to keep calling to check status of my car only to find out at 5pm they needed to order a part. One woman was very helpful when I got there, I think her name was Tanya. find out at 5pm they needed to order a part. One woman was very helpful when I got there, I think her name was Tanya. More

