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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
979 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 979 reviews

July 27, 2023

You have a very Quick and easy process for scheduling, car service and car detail. More

by Kaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira
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Jul 30, 2023 -

Ira Ford Auburn responded

We are very happy we could provide you with a positive experience!

July 27, 2023

Great job, made me feel comfortable with issues and their solutions. I will return for more service. More

by bmckeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 30, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

I’ve been taking my car here since I moved to Sutton 4 years ago. They are always friendly and efficient. Great customer service and service. More

by realtorneilpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffith
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Jul 28, 2023 -

Ira Ford Auburn responded

We are glad we could help!

July 25, 2023

Tonya was very professional and vehicle was ready with not too long of a wait. More

by scalesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Jul 28, 2023 -

Ira Ford Auburn responded

We're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn.

Jul 28, 2023 -

scalesj responded

Tonya was very professional and vehicle was ready with not too long of a wait.

July 25, 2023

My service advisor Kyle Radzlewicz was absolutely awesome to deal with and has the best attitude. He took Care of us in a very fast timely manner!! More

by DanielJames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radzlewicz
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Jul 28, 2023 -

Ira Ford Auburn responded

We're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn.

July 20, 2023

Kyle in service was great. Got me in and out in an hour. Oil change, tire rotation for my 2022 ford bronco. Awesome job guys. More

by tmccrohon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jul 28, 2023 -

Ira Ford Auburn responded

Thank you for your kind words for our staff, we appreciate it!

July 19, 2023

I feel like I’m getting first class attention to what my needs are, the agents at the service desk are polite and professional More

by theswansons98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Kyle
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Aug 01, 2023 -

Ira Ford Auburn responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 16, 2023

Friendly and knowledgeable service guys! Fast service with air conditioned waiting room and tv. Complimentary water and coffee also available. More

by Cosmojennm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 19, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 15, 2023

The treatment of the employees is excellent and the service is the same since I bought the car until now I give them a 10 More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all service personnel
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Jul 19, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Pleasant and professional service. Clean, positive atmosphere. Waiting area clean and water, coffee and television. Had a great time waiting, and I am not a patient person! More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya was very pleasant and kept me updated. Answered my concerns. It was a pleasure to deal with Ms Tonya.
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Jul 19, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jul 19, 2023 -

Theresa responded

All I can say, besides the initial survey to you is that I give you 🥇 FIVE STARS 🌟! I will add you on my Facebook page and tout IRA. You’re a keeper! 👍🏼

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