Ira Ford Auburn

Buyer BEWARE!! Bad experience from the very beginning!! Salesman talked to me like I'm an idiot , and did not know anything. Talked down to me as during pricing, they hated the fact I bought with a check f Salesman talked to me like I'm an idiot , and did not know anything. Talked down to me as during pricing, they hated the fact I bought with a check from a credit union. We did all the paperwork and drove away with plates on from my old car, came back 2 days later for the registration and NO TITLE was available! Double talk from the manager on duty, we paid for the car and they did not clearly own it, it had a loan on it. They offered to put a dealer plate on it while I waited for the title after two weeks, how is this possible! No one ever told us about no title, they act like it's our fault. Don't trust this dealer, very bad!!! More

I need my truck for work and they took 2 days to try and fix it but couldn't, now they don't have time to look at it again. fix it but couldn't, now they don't have time to look at it again. More

I was looking for nice used late model F-150 lariat and seen add in paper for 2011 came in to store it was just what I wanted. I was inroduced to Scott Webber the sales manager he was great he helped answ seen add in paper for 2011 came in to store it was just what I wanted. I was inroduced to Scott Webber the sales manager he was great he helped answer questions about diffrent options and trim levels available. I did financing with Brian meola he was great got the rate I wanted. Thanks again! More

The General sales manager Scott Webber was fantastic! He The General sales manager Scott Webber was fantastic! He introduced me to Brian the finance director. They worked with my budget and "must-haves" to The General sales manager Scott Webber was fantastic! He introduced me to Brian the finance director. They worked with my budget and "must-haves" to find me not just the car I needed, but the car I wanted. The dealership was very easy to work with, great prices, good service and very friendly. I would gladly recommend them to any of my friends and family. Langway Ford has a Great selection of cars and the salespeople are very knowledgable and helpful. I felt as if these salespeople really cared about customer service and making me feel like I found the right vehicle. More

I have bought or leased many cars over the years (Since 1976) and have never had a more satisfying and pleasurable experience as I had last week leasing a new Ford Explorer from Langway Ford. Everybody fr 1976) and have never had a more satisfying and pleasurable experience as I had last week leasing a new Ford Explorer from Langway Ford. Everybody from ownership (Jim Langway) to sales (John Shaw) to Finance (Brian Meola), were accommodating, helpful and straight forward. I was able to get a great car at a great price and it was actually an enjoyable experience. You can't ask for any more than that! More

Friendly people. Overall easy experience on purchasing my new Ford F150. Thanks Jack and the Langway family you made it easy! Mike and Tracey Lebel new Ford F150. Thanks Jack and the Langway family you made it easy! Mike and Tracey Lebel More

I bought a new 2013 escape and I love it. We decided to not trade in our old escape and still got a great deal! not trade in our old escape and still got a great deal! More

I am very pleased with my experience at Langway Ford in Auburn, MA. Scott and his sales team found what I needed in a vehicle and made me feel very comfortable purchasing my "new to me" Ford Escape. Bri Auburn, MA. Scott and his sales team found what I needed in a vehicle and made me feel very comfortable purchasing my "new to me" Ford Escape. Brian was efficient and knowledgeable regarding any questions I had with financing and helped it fit my budget. Everyone, made me feel right at home. I will recommend Langway to everyone I know. More

Beware...they advertise low prices to get you there, then they play games with every other aspect of buying a vehicle especially their general manager. I took their price quote to a local dealer who was more they play games with every other aspect of buying a vehicle especially their general manager. I took their price quote to a local dealer who was more than happy to match the price. Stay away... More

I had the luxury of working with Jim and his staff including Harold, David, and Justin. Right off the bat it was a great experience as the showroom was well maintained and everyone looked professional including Harold, David, and Justin. Right off the bat it was a great experience as the showroom was well maintained and everyone looked professional. We discussed our desires with David and our price point and he provided world class recommendations and showed us a number of options, it felt as though he actually cared about our needs and we really trusted his recommendations in just a short period of time. After our test drives, we began to crunch the numbers and everything was just straight forward and honest, they even helped us out with an older trade in that we didnt expect to have any value, but they added value for us. Justin was tremendous in the financing department, he was very thorough and honest about what he would do and how adding certain things would change the price monthly and by how much. At the end of it all, we were extremely satisfied and it was due to the fact that they took their time to understand our desires for performance and price and were able to meet both. I would highly recommend Jim, Harold, David, and Justin if you are looking for a relaxed, honest, professional and non pressured car buying experience. Thanks Again!!! More