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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.6
716 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 716 reviews

December 08, 2024

Prompt and ready to go. Very pleased with everything. Friendly associate. Clean and accommodating facility. More

by denisestpierre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle DePold, Keith Andes, Rocket Anderson
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Dec 12, 2024 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 06, 2024

Burt was polite, knowledgeable, and went the extra mile for me, a first time customer. I will be returning for all my service and repair needs in the future. More

by hercyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt
Report | Print
Dec 09, 2024 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We hope you have a great day!

November 30, 2024

Great service and excellent customer service! ! No complaints at all. I appreciate the follow up o. Letting me know how it went More

by Coco521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
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Dec 02, 2024 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Quick and easy service, great prices and knowledge, service advisor was helpful and honest, highly recommended More

by Nbovenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 27, 2024 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ira Ford Auburn. Thanks for the recommendation, and have an amazing day!

November 23, 2024

Excellent help on a busy day. Helped me out and got me back on the road! More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Nov 25, 2024 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Knowlegeable staff who quickly accessed my service needs and scheduled my appointment. Service was completed in the timeframe I was given. More

by t.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
Nov 19, 2024 -

Ira Ford Auburn responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Garrett in the service department was incredibly helpful and patient while working through my engine issue and with the extended warranty company. More

by RMer85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
Nov 18, 2024 -

Ira Ford Auburn responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Ford Auburn. We look forward to your next visit! Take care!

November 10, 2024

their service department took great care of my F150 wit very professional service and made my ruck safe again. A Big thank you to everyone on IRA Ford service department. Stephen K. More

by lsjkbigdog
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 12, 2024 -

Ira Ford Auburn responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Worked with Garrett in the service department. He was professional and courteous. I’ll be bringing my Ford back for future service. More

by kkuphal@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Nov 12, 2024 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Was treated very well by Bret. Knowledgeable and friendly. Job was done in a reasonable amount of time. More

by cbmason1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
Report | Print
Nov 12, 2024 -

Ira Ford Auburn responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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