Ira Ford Auburn

I brought my 2015 Ford Edge to Ira Ford to get an oil change and to get a diagnostic of any other services that I may need. I've had my car for two years and its in great condition. Unfortunately, when m change and to get a diagnostic of any other services that I may need. I've had my car for two years and its in great condition. Unfortunately, when my car was ready and I drove off the lot I realized something wasn't right when I got on the highway. Upon further investigation I realized that a metal panel was dragging underneath the car which was very scary because I had my one year old kid with me. I brought my car to Ira to have it looked at and the only thing my service advisor could say was "oh you know bolts come loose all the time", I dont think she realized how dangerous it was to drive with a piece of your car dragging on the highway. She needs training on emotional intelligence. More

The Team is responsive, professional and accommodating. Highly recommend. Clean environment, customer service is excellent. Highly recommend. Clean environment, customer service is excellent. More

Great dealership! Awesome service team and highly trained personnel. Very professional how quickly and effectively they fix and maintain my Ford F-150 I trust only IRA Awesome service team and highly trained personnel. Very professional how quickly and effectively they fix and maintain my Ford F-150 I trust only IRA Ford to service my vehicle. More

Zach at Ira Ford is incredibly knowledgeable and kind. We always have top notch service and know we’re in good hands when we take our vehicle here! We always have top notch service and know we’re in good hands when we take our vehicle here! More

I was very happy with the service provided today. I would recommend them to my friends. I would recommend them to my friends. More

Great friendly service and customer care - I would highly recommend IRA Ford for any of your needs recommend IRA Ford for any of your needs More

very helpful in sales and service and turnaround time was quick. Will definitely go back was quick. Will definitely go back More

The service department was attentive and the person I worked with was very accommodating and answered all of my questions. Wei happy with my visit. worked with was very accommodating and answered all of my questions. Wei happy with my visit. More

Great service was very kind and welcoming will go back again for service Bert was nice again for service Bert was nice More

Quick service and very courteous. Service department guys and gals have always gone above and beyond help me; despite having many issues from the Escape after purchase. Service department guys and gals have always gone above and beyond help me; despite having many issues from the Escape after purchase. More