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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
1,014 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 1,014 reviews

November 09, 2025

I trust how well they take care of my car. Their customer service is amazing. I also enjoy relaxing in the waiting area while I wait for my car to be ready! More

by ClaudiaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 10, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2025

ELIZABETH WAS AWESOME, PROFESSIONAL, COURTEOUS, HELPFUL, SHOULD BE EMPLOYEE OF THE MONTH! SHE DESERVES A PROMOTION! More

by Mikef6845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ELIZABETH , Liz Wykes
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Nov 03, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2025

Excellent service provided by Jake today! Excellent dealership in all respects! It was a pleasure! More

by Lgeorge4832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 03, 2025 -

Ira Ford Auburn responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2025

Just took my car for the first time and they did amazing given the condition of my car when it arrived! More

by hailey.doyle20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Oct 31, 2025 -

Ira Ford Auburn responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. If you have any further questions, please don't hesitate to reach out!

October 30, 2025

Service has been exceptional. No surprises. Always upfront. Advisers always helpful and courteous Service teçhs on their game. Bottom line. Great service from a great dealership More

by outbidwar
Recommend Dealer
Yes
Employees Worked With
Ryan Pearse
Report | Print
Oct 31, 2025 -

Ira Ford Auburn responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. If you have any further questions, please don't hesitate to reach out!

October 30, 2025

Very welcoming and provided excellent communication. I was very pleased and will continue to have my truck serviced there. More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant
Report | Print
October 28, 2025

Everyone is professional and efficient and kind. My car was given great service and I will continue to return to this location. More

by mwcongdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Oct 28, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 28, 2025

Great dealership great staff my Ford truck. F150 was picked up this morning from my House taken to the dealer. They kept me informed throughout the day what kind of work they were doing on my t More

by shalex1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pearce, Kyle Radziewicz
Report | Print
Oct 30, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 28, 2025

Muy bueno el servicio el trato fue exelente y tardo menos de lo que me dijeron, lo recomiendo. More

by jafet123pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wykes, Liz Wykes
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Oct 30, 2025 -

Ira Ford Auburn responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! Si tiene alguna pregunta, llámenos. ¡Siempre estaremos encantados de ayudarle! ¡Cuídese!

October 27, 2025

Good and professional. Zack was very responsive to all questions and calls I need my recall part. More

by Marisoldittami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Oct 28, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

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