Ira Ford Auburn

In my prior review I misspelled FADY just wanted to correct I was so relieved that FADY was my service person especially as he is always so helpful and seems genuinely concerned about me and my car. I lov I was so relieved that FADY was my service person especially as he is always so helpful and seems genuinely concerned about me and my car. I love all the Ford cars and am hopeful that in the future they build an affordable hybrid Fiesta. My mother had. a 1965 Mustang convertible that I grew up in. Rock on Ford! More

Service Review Service was fast, friendly and explained all work to be done. Also explained what services should be considered on my next service appointment. Over Service was fast, friendly and explained all work to be done. Also explained what services should be considered on my next service appointment. Overall a good experience More

Excellent experience all around I was presently surprised by the service I was given I wasn’t planning on buying a vehicle that day but they treated me so well I knew I wouldn’t get I was presently surprised by the service I was given I wasn’t planning on buying a vehicle that day but they treated me so well I knew I wouldn’t get a better deal anywhere else or better customer service More

Awful service department Brought my truck in to have something fixed that should have been working when I bought it. They told me it was covered then kept the truck for 4 days Brought my truck in to have something fixed that should have been working when I bought it. They told me it was covered then kept the truck for 4 days without even solving the problem. The proceeded to charge me even though it was “covered”. I took the truck back because I’m not confident they are competent to solve the issue especially with all the poor communication we received. More

Sales and services Ask for dave your favorite car man! I’ve purchased two vehicles from him and it was relaxing and worry free and he handled everything Ask for dave your favorite car man! I’ve purchased two vehicles from him and it was relaxing and worry free and he handled everything More

Initiate a second lease Kyle understands the customer’s objective and then delivers against it. He makes the process flow successfully to a point that’s defined by the custom Kyle understands the customer’s objective and then delivers against it. He makes the process flow successfully to a point that’s defined by the customer. More

Quick and organized Ordered a new truck and they came out with the right price the first time. They had all the paperwork ready when I came in and I only had to wait for Ordered a new truck and they came out with the right price the first time. They had all the paperwork ready when I came in and I only had to wait for my new truck to be washed and fueled. Would recommend to anyone looking for a new Ford. More

Took care of all my needs I got a interior cleaning only wile my truck was serviced and they cleaned the hole truck with out any extra cost to me nice surprise 👍 I got a interior cleaning only wile my truck was serviced and they cleaned the hole truck with out any extra cost to me nice surprise 👍 More

Great atmosphere The team at Prime Ford Auburn are cheerful and polite, makes getting vehicles serviced enjoyable. Brought both vehicles down for servicing. I look fo The team at Prime Ford Auburn are cheerful and polite, makes getting vehicles serviced enjoyable. Brought both vehicles down for servicing. I look forward to new facility. More

Excellent Good customer service helping customers efficiently, in a friendly manner. It's essential to be able to handle issues for customers and do your best t Good customer service helping customers efficiently, in a friendly manner. It's essential to be able to handle issues for customers and do your best to ensure they are satisfied. Providing good service is one of the most important things that can set your business apart from the others of its kind. More