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Ira Ford Auburn

Auburn, MA

4.6
818 Reviews

780 Washington St

Auburn, MA

01501

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Showing 818 reviews

October 30, 2018

Like a King I had a very expensive warranty fix that needed to be done. The folks at Prime Ford fixed it quickly, correctly and without complain and they treated More

by mstrait13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2018 -

Ira Ford Auburn responded

We are so happy that you were treated well during your visit and that our Service Team could deliver a 5 star experience! Thank you for supporting Prime Ford Auburn.

October 29, 2018

king Ranch F-250 Diesel When I was ready to buy a diesel truck Prime Ford in Auburn treated me like I was a family member. No pressure, they took the time to make the purchas More

by Old school biker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Papas
Oct 29, 2018 -

Ira Ford Auburn responded

Hey Shaun - It's our aim for customers to have a pressure-free car-buying experience and it's great that our team has helped you find the best vehicles for you and your family. Thank you for being part of the Prime Ford Auburn family. Congratulations on your new Ford Fusion Sport!

October 28, 2018

Exceptional & Timely Customer Service Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashin More

by sunshine06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady Sidhom
Oct 29, 2018 -

Ira Ford Auburn responded

We are so happy that our Service Team provided professional service that earned your business! It's fantastic that they could assist with your wife's Ford Explorer in that tough predicament. Thank you for recommending Prime Ford Auburn!

October 28, 2018

Exceptional & Timely Customer Service Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashin More

by Munson.cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady Sidhom
Oct 29, 2018 -

Ira Ford Auburn responded

We are so happy that our Service Team provided professional service that earned your business! It's fantastic that they could assist with your wife's Ford Explorer in that tough predicament. Thank you for recommending Prime Ford Auburn!

October 28, 2018

My New Escape! I recently leased my second Ford Escape from Prime Ford! In 2016 after deciding to make the move to Ford I was greeted by friendly faces and knowledge More

by EscapeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Depold, Jim Langway, Brian Meola
Oct 29, 2018 -

Ira Ford Auburn responded

Thank you for coming back to Prime Ford Auburn! We are so glad that you've had two excellent experiences leasing Ford Escapes with us and we're honored to have you as a loyal customer. Thank you so much for your feedback!

October 28, 2018

Prime Ford family is our family dealership Prime Ford gets a 5 star rating from the Windward family! Myself, my fiancee, and 7 other family members have purchased new and used vehicles from Pri More

by Trucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, scott, shamus, sabrina, lynn...
Oct 29, 2018 -

Ira Ford Auburn responded

We are so honored to have you and your entire family as loyal customers! It's wonderful that you've had consistently excellent service at your visits. Thank you so much for your kind words about our Service and Sales Teams! We will see you next time at Prime Ford Auburn.

October 27, 2018

Enjoyed my experience Everyone was friendly. I really loved all the nice treatment. Plus made my finance very easy and cheaper than I was quoted. I will send all my friends More

by RayRat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle leapold
Oct 28, 2018 -

Ira Ford Auburn responded

This is excellent! We are so happy that you received friendly service and that the financing process went smoothly. From the entire Prime Ford Auburn team, thanks so much!

October 25, 2018

The best they made it so easy and everything went smooth Prime ford auburn is a great dealership I would recommend them to everyone this the second vechile we bought in a year am sure my friends and family w More

by Tiamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew papas Brian meola
Oct 25, 2018 -

Ira Ford Auburn responded

Tiamarie - Your recommendation means so much to us! Thank you for your review and your repeat business! We hope to see you next time at Prime Ford Auburn.

October 23, 2018

Very helpful I had an amazing experience here, everyone was super helpful, 10/10 would definitely recommend!!! The prices were great and so was the customer servic More

by tay1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 23, 2018 -

Ira Ford Auburn responded

We appreciate you recommending us! We're thrilled that you had an amazing experience during your visit. Thanks from the entire team at Prime Ford Auburn!

October 23, 2018

Awesome thanks to Fady I know I can count on Prime and especially Fadt for excellent service and honest and reliable work. He went above and beyond as always! More

by Maya3737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady and another service rep
Oct 23, 2018 -

Ira Ford Auburn responded

Maya - We love hearing that our customers can rely on our Service Team for great auto service. Thank you so much for leaving us positive feedback and mentioning Fadt directly!

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