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Ira Ford Auburn

Auburn, MA

4.6
818 Reviews

780 Washington St

Auburn, MA

01501

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Showing 818 reviews

December 20, 2018

Service recall They serviced my vehicle in a timely manner and kept me aware of what was going on. I would recommend Prime Ford to my friends. More

by Brian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 21, 2018 -

Ira Ford Auburn responded

Hi Brian - Timely service is our goal and we are delighted this came through during your visit. We're also happy that you were kept updated throughout the process. Thank you so much for recommending Prime Ford Auburn!

December 18, 2018

Pleasurable experience with knowledgeable staff Sales rep went to bat to make the deal happen. Straightforward, honest very easy to deal with. Vince is the best and I highly recommend both him and P More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 18, 2018 -

Ira Ford Auburn responded

"Straightforward, honest, very easy to deal with." These are all things we love to hear! It's fantastic that Vince worked to get you a deal. Thank you very much for recommending him!

December 04, 2018

prime ford rocks I have bought a few vehicles from prime ford I won’t go anywhere else my salesman Kyle is good and very professional and Brian is the best finance guy More

by Troy Sheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 05, 2018 -

Ira Ford Auburn responded

Hi Troy - Thanks for being a loyal customer to Prime Ford Auburn! We love that you can trust Kyle and Brian to get you into a new vehicle easily. It's our privilege to assist you!

November 29, 2018

Quick and efficient work, staff friendly, I would defiantly recommend this dealership , had some recall work & maintenance done, mike was extremely helpful and had my car More

by Ambertorrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 30, 2018 -

Ira Ford Auburn responded

Amber - Thanks for recommending Prime Ford Auburn! It's fantastic to hear that your recall repairs and maintenance service were completed quickly and efficiently. We also love that you received friendly service from our team. Safe driving!

November 25, 2018

New truck purchase Very knowledgeable and helpful assistance in choosing the right truck. I got a very competitive price with Ford and dealer rebates and discounts . I More

by Baron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rizk
Nov 26, 2018 -

Ira Ford Auburn responded

Thank you Baron! We are so happy to hear that our team was able to help you choose the right truck and that you received a good deal. All of us at Prime Ford Auburn appreciate your business!

November 18, 2018

Prime ford auburn is very professional Ive been going to prime ford auburn for years now they have always treated me like family the service dept and the sales guys are awesome ,scott webbe More

by Randya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott webber qnd brian meola are the best
Nov 19, 2018 -

Ira Ford Auburn responded

Thanks so much Randy! We're happy to have you as part of the Prime Ford Auburn family. We love that you can depend on our team for your Ford vehicles and service. Have a great day!

November 18, 2018

Beat place ever Prime ford auburn is the best ,the sales and service dept are very professional, ther are always there when i need them ,scott webber the gm is tbe b More

by Randya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott webber and brian meola are the best ,couldnt of asked for a better experience
Mar 26, 2019 -

Ira Ford Auburn responded

We can't thank you enough for recommending Prime Ford Auburn! It's wonderful to hear that you've had positive experiences with both our Sales and Service Teams. We are very grateful for your loyal business and look forward to our continued relationship.

November 17, 2018

Prime Rocks Oil change on short timeframe. Very accommodating. Excellent service. Waiting room could be improved but they indicated that it will be done. Currentl More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 19, 2018 -

Ira Ford Auburn responded

Thank you Jim! We appreciate your review and your feedback. We hope to see you for your next oil change at Prime Ford Auburn!

November 12, 2018

Excellent service! Prime Ford of Auburn treated me with excellent friendly service. The process did take quite some time, but I'm very happy with the results. More

by Sasha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Nov 13, 2018 -

Ira Ford Auburn responded

Hi Sasha - We're thrilled that you received excellent service during your visit to Prime Ford Auburn! We love to hear that our customers are happy. Thanks so much!

October 31, 2018

Review It was everything it should be. Got alot of information and help. I was able to ask questions and be myself while finding a suitable truck. Only one t More

by Yayayaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, David
Nov 01, 2018 -

Ira Ford Auburn responded

We apologize for making you wait. It does make us happy to hear that our team provided the information you needed to find the best truck for you. We appreciate your feedback, it will help us improve in the future!

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