Ira Ford Auburn

What a great buying experience with a great team of people, from sales to finance and all the managers, I thank you all !! Kyle in sales, Shamus in Finance and Ian as management you all made a pleasant people, from sales to finance and all the managers, I thank you all !! Kyle in sales, Shamus in Finance and Ian as management you all made a pleasant buying experience for Susan and I , we will definitely be back and looking forward to to doing business in the future. More

I drove my Enterprise lease vehicle off at 7:30 am. At 3:30 it had not been serviced. Service advisor blamed Enterprise. I called Enterprise and they said they were never contacted. 3:30 it had not been serviced. Service advisor blamed Enterprise. I called Enterprise and they said they were never contacted. More

we had a great experience and everyone was very helpful and kind and willing to work with us.. I love the new car and would recommend friends and family thank you !!😊 and kind and willing to work with us.. I love the new car and would recommend friends and family thank you !!😊 More

My 2017 Ford Edge electronic problem everything shut down they got me as soon as they could and only went 2 days without car.Hopefully all set. down they got me as soon as they could and only went 2 days without car.Hopefully all set. More

Felt a bit rushed by the fellow that checked my car in for service. Everything else went well. The service done was the recall on the passenger side air bag. for service. Everything else went well. The service done was the recall on the passenger side air bag. More

I’ve purchased several cars from this dealership.very happy with everyone.i like it because it’s close to home and everyone is very helpful.and I also love my Fords. happy with everyone.i like it because it’s close to home and everyone is very helpful.and I also love my Fords. More

Excellent service and people. Overall a great experience and a great vehicle. People are very helpful and made it a great experience. Thank you all. and a great vehicle. People are very helpful and made it a great experience. Thank you all. More

Thanks for the fix Leaking diff. Received free rental car for the three or 4 days needed to fix the problem. I worked with peter and I won’t let anyone else touch my tru Leaking diff. Received free rental car for the three or 4 days needed to fix the problem. I worked with peter and I won’t let anyone else touch my truck there. It’s under warranty so they left the keys locked in the truck and I used my code at 9pm to get my truck and drop off the rental. Pretty convenient. More

Great Service Another scheduled maintenance out of the way. I really appreciate the updates and reminders about my upcoming service requirements and expiring inspec Another scheduled maintenance out of the way. I really appreciate the updates and reminders about my upcoming service requirements and expiring inspection sticker. Scheduling online was hassle free and work was completed within the time frame estimated. Overall I am totally satisfied with the service I have received at Prime Ford in Auburn oh and the customer service reps and waiting area were excellent! Thanks More

Nice waiting room. I was kept informed on the progress of my service and the results were explained to me.It was a pleasant experience! Well done! . my service and the results were explained to me.It was a pleasant experience! Well done! . More