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Ira Ford Auburn

Auburn, MA

4.7
1,014 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,014 reviews

November 21, 2025

Zachariah (service writer) at Auburn Ford has been very helpful in resolving some issues with my truck. Didn't get to meet the mechanic but a/c is working great, so thank you More

by carguy1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Nov 22, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2025

This Ford dealership is awesome. Special shout out to Kyle in Service and General Manager Shawnee. Great communication, fair pricing, and beautiful facility. More

by andrewmichaelhills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAWNEE WANDLESS, Kyle Radziewicz
Nov 23, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at Ira Ford Auburn! We can't wait to see you again, have a great day.

November 21, 2025

Great service, awesome experience. 10/10 Recommend coming back to this location for service anytime. More

by Jeffrey.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dupuis, David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
Nov 23, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 18, 2025

Jake was amazing, he was polite, prompt and kept me informed the whole time. He provided great customer service! He was very knowledgeable about his job. The dealership was clean and people were friend More

by MJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Nov 19, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff Jake to be so supportive during your experience here at Ira Ford Auburn. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2025

This was our first experience with IRA Ford as we have been going to Sunnyside Ford since the it's. Even though we were only there for an oil change we were greeted quickly, given an update on time of ou More

by georgeleblanc1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley
Nov 19, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2025

Very professional, found the problem fast and efficiently, i would definitely recommend ira ford , great service! More

by simonrossi85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant
Nov 16, 2025 -

Ira Ford Auburn responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

All encounters with IRA STAFF top notch. My contact Jake, the technicians all give 101%! More

by dlac51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE!, Zachariah Lussier
Nov 15, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We hope to be of service to you again in the future. Best wishes, Ira Ford Auburn

November 14, 2025

The service writer gave me a clear picture of what my work on my 2019 F150 was going to cost, and it came in exactly as quoted, which was good since it was a $5,000 cam phaser job! They were quick to d More

by dcarn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (5 stars)
Nov 16, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 12, 2025

Worked with Bert in the heavy truck department was great guy, made me feel welcome and very informative and helpful More

by Djrrob98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Nov 13, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found Bert to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Easy to make an appointment. Everyone was polite and courteous! Jake waited on me when I arrived and handled my visit! More

by LynnerM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 13, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found Jake to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

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