Ira Ford Auburn

Knowledeable Nice young salesperson.....very informative....finally a person who enjoys their job......ask for Kyle!....Many models to choose from....whether truck Nice young salesperson.....very informative....finally a person who enjoys their job......ask for Kyle!....Many models to choose from....whether trucks or cars....new or used . More

Scheduled oil change I arrived at Prime Ford Auburn was greeted upon entering the service area, they immediately took my keys, got all the car information from the vehicle I arrived at Prime Ford Auburn was greeted upon entering the service area, they immediately took my keys, got all the car information from the vehicle and in a extremely reasonable amount of time had my oil changed and I was on my way to start all my errands for the day. I was pleasantly surprised at how smoothly everything went. More

David Haynes-Ford Focus ST David Haynes was an excellent salesperson and helped me through every step of the purchasing process. He represented Ford exceptionally and I would de David Haynes was an excellent salesperson and helped me through every step of the purchasing process. He represented Ford exceptionally and I would definitely come back. More

Great experience with Prime Ford This is my third car I've bought off of you guys and never had a problem service is always great fast get my stuff done and out the door as quick as p This is my third car I've bought off of you guys and never had a problem service is always great fast get my stuff done and out the door as quick as possible never had problems with them they've always been nice and polite with me and answer any questions I have I recommend Ford Prime to all my friends I brought my mom up there to purchase a car too and she loves it I just want to thank everybody there at Ford Prime for all the help and service you guys done for me in the past thank you More

best selection! Best price! After visiting several dealerships, Ford Prime got me the best deal. Everything from finding the exact truck we wanted to the purchasing process went After visiting several dealerships, Ford Prime got me the best deal. Everything from finding the exact truck we wanted to the purchasing process went quickly and smoothly. Would not go anywhere else to get a Ford! More

Great costumer service I iam very pleased with my experince at ford prime, David my sales guy was very helpfull , great costumer service. I plan to go back for more vans for I iam very pleased with my experince at ford prime, David my sales guy was very helpfull , great costumer service. I plan to go back for more vans for my business More

It was fast and enjoyable and pleasant I give Prime Ford Auburn a top review because they deserve one. There fast and efficient and have great customer service. They assist you with anythin I give Prime Ford Auburn a top review because they deserve one. There fast and efficient and have great customer service. They assist you with anything you need and explain things to you so you leave confident and happy with your service. More

I was extremely happy with my service. I have always had a great experience at Prime Ford in Auburn Mass. I put a post on their website. I have had great service. I would recommend this de I have always had a great experience at Prime Ford in Auburn Mass. I put a post on their website. I have had great service. I would recommend this dealership to others. Always friendly and professional. Please see my entire post on their Facebook. More

Excellent from start to finish on oil change and maintenance Kept me informed throughout the process and time given for completion was within time given. Explained paperwork in detail, presented me a detailed qu Kept me informed throughout the process and time given for completion was within time given. Explained paperwork in detail, presented me a detailed quote for work needed or recommended More

Exceptional service department!!! This is my second review of this dealership. The first was 5 stars on the purchase, and this is the service department review. Another 5 star review This is my second review of this dealership. The first was 5 stars on the purchase, and this is the service department review. Another 5 star review. After buying my Ford Flex, used, and well after my warranty had expired, it developed an ABS issue, Over my pay grade, so I drove it back and dealt with Rick. He immediately offered me a free diagnosis. In fact, during the diagnosis, they found a separate issue, unrelated to ABS, now here's why I'll buy my next vehicle from Prime. They gave me a loaner, fixed the ABS and repaired a different issue, out of warranty, at no charge. Period. No discussion, arguing. No nothing. Just no charge. When my lease on my wife's car is ending, I will absolutely head back to Prime!!!!! More