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Ira Ford Auburn

Auburn, MA

4.6
816 Reviews

780 Washington St

Auburn, MA

01501

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Showing 816 reviews

July 08, 2023

From Sales to Service the folks here are always willing to help, very kind and courteous. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Jul 28, 2023 -

Ira Ford Auburn responded

We are very happy to have provided you with such a positive experience!

July 07, 2023

Everyone in the service department has been great. I deal with Kyle and he is always on top of his game. More

by btfiguerido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khle
Aug 07, 2023 -

Ira Ford Auburn responded

Thank you for the Five Star review and for choosing Ira Ford Auburn! We are happy to have provided you with a great service experience and it's good to know Kyle was able to meet your expectations. As always, we appreciate your business and look forward to serving you again.

July 06, 2023

They get the job done. Appointments are easy to book and waiting room is comfortable More

by jeanfaucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Jul 25, 2023 -

Ira Ford Auburn responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

July 05, 2023

Always have a great experience when I go to the service department. Every one there is very professional and friendly! More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and other associates were all very helpful
Aug 03, 2023 -

Ira Ford Auburn responded

Hi Phil, We are very pleased to hear that we could provide you with an enjoyable service experience! It is also great to hear that our service staff meets with your expectations. Ira Ford Auburn appreciates your business and we look forward to the opportunity to assist you again. Thank you for your Five Star review!

July 04, 2023

Pleasant staff. Helpful. Gave me a discount when I asked nicely. Comfortable waiting area as well. More

by Wendeleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dipietro
Jul 06, 2023 -

Ira Ford Auburn responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 03, 2023

Today when I bought my car back for the second time for what I think needs to be fixed. I was told that they can hear something coming from my car. I was treated well this time. A appointment will be set u More

by kathytremblay1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Kevin
Jul 07, 2023 -

Ira Ford Auburn responded

We are very happy to have provided you with such a positive experience!

July 01, 2023

Zach, my service advisor was very communicative through my service, as always. Ira had a great service department. More

by evanredden82
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Lussier
Jul 04, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Fantastic service, friendly techs and staff. I am definitely going back to ira ford auburn More

by Arimcdonald22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Jul 25, 2023 -

Ira Ford Auburn responded

Thank you for your kind words for our staff, we appreciate it!

June 27, 2023

Building is very nice and the waiting room was comfortable. Service Rep Tonya Flynn was very friendly and professional. She welcomed us immediately upon arrival. More

by Sheila B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tonya Flynn
Jul 01, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Zach did a great job explaining the issues (which were entirely different than originally thought) and communicated throughout the entire process. More

by tyforss1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 01, 2023 -

Ira Ford Auburn responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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