Back

Ira Ford Auburn

Auburn, MA

4.6
674 Reviews

780 Washington St

Auburn, MA

01501

Directions

By Type

Showing 674 reviews

October 28, 2018

My New Escape! I recently leased my second Ford Escape from Prime Ford! In 2016 after deciding to make the move to Ford I was greeted by friendly faces and knowledge More

by EscapeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Depold, Jim Langway, Brian Meola
Oct 29, 2018 -

Ira Ford Auburn responded

Thank you for coming back to Prime Ford Auburn! We are so glad that you've had two excellent experiences leasing Ford Escapes with us and we're honored to have you as a loyal customer. Thank you so much for your feedback!

October 28, 2018

Prime Ford family is our family dealership Prime Ford gets a 5 star rating from the Windward family! Myself, my fiancee, and 7 other family members have purchased new and used vehicles from Pri More

by Trucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, scott, shamus, sabrina, lynn...
Oct 29, 2018 -

Ira Ford Auburn responded

We are so honored to have you and your entire family as loyal customers! It's wonderful that you've had consistently excellent service at your visits. Thank you so much for your kind words about our Service and Sales Teams! We will see you next time at Prime Ford Auburn.

October 27, 2018

Enjoyed my experience Everyone was friendly. I really loved all the nice treatment. Plus made my finance very easy and cheaper than I was quoted. I will send all my friends More

by RayRat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle leapold
Oct 28, 2018 -

Ira Ford Auburn responded

This is excellent! We are so happy that you received friendly service and that the financing process went smoothly. From the entire Prime Ford Auburn team, thanks so much!

October 25, 2018

The best they made it so easy and everything went smooth Prime ford auburn is a great dealership I would recommend them to everyone this the second vechile we bought in a year am sure my friends and family w More

by Tiamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew papas Brian meola
Oct 25, 2018 -

Ira Ford Auburn responded

Tiamarie - Your recommendation means so much to us! Thank you for your review and your repeat business! We hope to see you next time at Prime Ford Auburn.

October 23, 2018

Very helpful I had an amazing experience here, everyone was super helpful, 10/10 would definitely recommend!!! The prices were great and so was the customer servic More

by tay1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 23, 2018 -

Ira Ford Auburn responded

We appreciate you recommending us! We're thrilled that you had an amazing experience during your visit. Thanks from the entire team at Prime Ford Auburn!

October 23, 2018

Awesome thanks to Fady I know I can count on Prime and especially Fadt for excellent service and honest and reliable work. He went above and beyond as always! More

by Maya3737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady and another service rep
Oct 23, 2018 -

Ira Ford Auburn responded

Maya - We love hearing that our customers can rely on our Service Team for great auto service. Thank you so much for leaving us positive feedback and mentioning Fadt directly!

October 23, 2018

In my prior review I misspelled FADY just wanted to correct I was so relieved that FADY was my service person especially as he is always so helpful and seems genuinely concerned about me and my car. I lov More

by Maya3737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady
Oct 23, 2018 -

Ira Ford Auburn responded

Thank you again Maya! We love to hear that you can depend on Fady and that he provides personalized, attentive service. We love your enthusiasm for Prime Ford Auburn!

October 23, 2018

Service Review Service was fast, friendly and explained all work to be done. Also explained what services should be considered on my next service appointment. Over More

by Rich1323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady Sidhom
Oct 23, 2018 -

Ira Ford Auburn responded

Rich - It's our priority to keep our customers well informed about the services their cars receive and we're so glad this was your experience. From all of us at Prime Ford Auburn, thank you for your review!

October 23, 2018

Excellent experience all around I was presently surprised by the service I was given I wasn’t planning on buying a vehicle that day but they treated me so well I knew I wouldn’t get More

by Bob franchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene
Oct 23, 2018 -

Ira Ford Auburn responded

Hi Bob - Thank you for visiting Prime Ford Auburn! We're thrilled to be able to offer you the best deal possible along with great customer service. Congratulations on your new car!

October 21, 2018

Sales and services Ask for dave your favorite car man! I’ve purchased two vehicles from him and it was relaxing and worry free and he handled everything More

by Billboy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 22, 2018 -

Ira Ford Auburn responded

This is exactly what we want for all of our customers: a relaxing, easy car-buying experience! Thank you for your repeat business and supporting Prime Ford Auburn. We appreciate your review!

...
34
...