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Ira Ford Auburn

Auburn, MA

4.6
674 Reviews

780 Washington St

Auburn, MA

01501

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Showing 674 reviews

November 25, 2018

New truck purchase Very knowledgeable and helpful assistance in choosing the right truck. I got a very competitive price with Ford and dealer rebates and discounts . I More

by Baron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rizk
Nov 26, 2018 -

Ira Ford Auburn responded

Thank you Baron! We are so happy to hear that our team was able to help you choose the right truck and that you received a good deal. All of us at Prime Ford Auburn appreciate your business!

November 18, 2018

Prime ford auburn is very professional Ive been going to prime ford auburn for years now they have always treated me like family the service dept and the sales guys are awesome ,scott webbe More

by Randya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott webber qnd brian meola are the best
Nov 19, 2018 -

Ira Ford Auburn responded

Thanks so much Randy! We're happy to have you as part of the Prime Ford Auburn family. We love that you can depend on our team for your Ford vehicles and service. Have a great day!

November 18, 2018

Beat place ever Prime ford auburn is the best ,the sales and service dept are very professional, ther are always there when i need them ,scott webber the gm is tbe b More

by Randya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott webber and brian meola are the best ,couldnt of asked for a better experience
Mar 26, 2019 -

Ira Ford Auburn responded

We can't thank you enough for recommending Prime Ford Auburn! It's wonderful to hear that you've had positive experiences with both our Sales and Service Teams. We are very grateful for your loyal business and look forward to our continued relationship.

November 17, 2018

Prime Rocks Oil change on short timeframe. Very accommodating. Excellent service. Waiting room could be improved but they indicated that it will be done. Currentl More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 19, 2018 -

Ira Ford Auburn responded

Thank you Jim! We appreciate your review and your feedback. We hope to see you for your next oil change at Prime Ford Auburn!

November 12, 2018

Excellent service! Prime Ford of Auburn treated me with excellent friendly service. The process did take quite some time, but I'm very happy with the results. More

by Sasha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Nov 13, 2018 -

Ira Ford Auburn responded

Hi Sasha - We're thrilled that you received excellent service during your visit to Prime Ford Auburn! We love to hear that our customers are happy. Thanks so much!

October 31, 2018

Review It was everything it should be. Got alot of information and help. I was able to ask questions and be myself while finding a suitable truck. Only one t More

by Yayayaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, David
Nov 01, 2018 -

Ira Ford Auburn responded

We apologize for making you wait. It does make us happy to hear that our team provided the information you needed to find the best truck for you. We appreciate your feedback, it will help us improve in the future!

October 30, 2018

Like a King I had a very expensive warranty fix that needed to be done. The folks at Prime Ford fixed it quickly, correctly and without complain and they treated More

by mstrait13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2018 -

Ira Ford Auburn responded

We are so happy that you were treated well during your visit and that our Service Team could deliver a 5 star experience! Thank you for supporting Prime Ford Auburn.

October 29, 2018

king Ranch F-250 Diesel When I was ready to buy a diesel truck Prime Ford in Auburn treated me like I was a family member. No pressure, they took the time to make the purchas More

by Old school biker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Papas
Oct 29, 2018 -

Ira Ford Auburn responded

Hey Shaun - It's our aim for customers to have a pressure-free car-buying experience and it's great that our team has helped you find the best vehicles for you and your family. Thank you for being part of the Prime Ford Auburn family. Congratulations on your new Ford Fusion Sport!

October 28, 2018

Exceptional & Timely Customer Service Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashin More

by sunshine06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady Sidhom
Oct 29, 2018 -

Ira Ford Auburn responded

We are so happy that our Service Team provided professional service that earned your business! It's fantastic that they could assist with your wife's Ford Explorer in that tough predicament. Thank you for recommending Prime Ford Auburn!

October 28, 2018

Exceptional & Timely Customer Service Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashin More

by Munson.cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fady Sidhom
Oct 29, 2018 -

Ira Ford Auburn responded

We are so happy that our Service Team provided professional service that earned your business! It's fantastic that they could assist with your wife's Ford Explorer in that tough predicament. Thank you for recommending Prime Ford Auburn!

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