Ira Ford Auburn
Auburn, MA
Filter Reviews by Keyword
By Type
Showing 674 reviews
New truck purchase Very knowledgeable and helpful assistance in choosing the right truck. I got a very competitive price with Ford and dealer rebates and discounts . I Very knowledgeable and helpful assistance in choosing the right truck. I got a very competitive price with Ford and dealer rebates and discounts . I would have liked a bit more for my trade in and should have pushed for more . More
Prime ford auburn is very professional Ive been going to prime ford auburn for years now they have always treated me like family the service dept and the sales guys are awesome ,scott webbe Ive been going to prime ford auburn for years now they have always treated me like family the service dept and the sales guys are awesome ,scott webber the gm has always been there for me when i need him ,brian meola got me the proper financing i was looking for ,very professional, if ur looking for a ford i would highly recommend prime ford auburn ,sales and service staff ar the very best More
Beat place ever Prime ford auburn is the best ,the sales and service dept are very professional, ther are always there when i need them ,scott webber the gm is tbe b Prime ford auburn is the best ,the sales and service dept are very professional, ther are always there when i need them ,scott webber the gm is tbe best helped me out in so many ways ,brian meola the finance manager made my payments what i wanted ,i would highly recommend prime ford auburn More
Prime Rocks Oil change on short timeframe. Very accommodating. Excellent service. Waiting room could be improved but they indicated that it will be done. Currentl Oil change on short timeframe. Very accommodating. Excellent service. Waiting room could be improved but they indicated that it will be done. Currently building new sales and service center. More
Excellent service! Prime Ford of Auburn treated me with excellent friendly service. The process did take quite some time, but I'm very happy with the results. Prime Ford of Auburn treated me with excellent friendly service. The process did take quite some time, but I'm very happy with the results. More
Review It was everything it should be. Got alot of information and help. I was able to ask questions and be myself while finding a suitable truck. Only one t It was everything it should be. Got alot of information and help. I was able to ask questions and be myself while finding a suitable truck. Only one thing i didnt like, and that was the wait. It was not the sales reps fault, it was just because of how busy it was. But definitely a little disappointing not being able to go in for a set time and not be able to achieve your vehicle right away. More
Like a King I had a very expensive warranty fix that needed to be done. The folks at Prime Ford fixed it quickly, correctly and without complain and they treated I had a very expensive warranty fix that needed to be done. The folks at Prime Ford fixed it quickly, correctly and without complain and they treated me like a King in the process. Thanks to all in the service department. More
king Ranch F-250 Diesel When I was ready to buy a diesel truck Prime Ford in Auburn treated me like I was a family member. No pressure, they took the time to make the purchas When I was ready to buy a diesel truck Prime Ford in Auburn treated me like I was a family member. No pressure, they took the time to make the purchase an easy decision. King Ranch F-250 was the right truck for my towing needs. My first preventative maintenance was a pleasure. They were very professional and answered all my questions with respect. I will be a Prime Ford customer again. In fact I just purchased a new Fusion Sport. My wife and family love the truck !! The Fusion is an awesome car... Thanks Prime Ford. Shaun Windward More
Exceptional & Timely Customer Service Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashin Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashing on her way to work. They helped facilitate a rental, and tow of my vehicle. The service advisor called me frequently with updates. Turns out a rodent chewed many wires causing a lot of damage. The entire staff couldn’t have been more professional and explained everything to my wife. We will definitely be returning customers. Highly recommend their service to anyone! More
Exceptional & Timely Customer Service Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashin Prime Ford went above and beyond and exceeds our expectations. We were new to the area, and my wife’s 2016 Explorer check engine light started flashing on her way to work. They helped facilitate a rental, and tow of my vehicle. The service advisor called me frequently with updates. Turns out a rodent chewed many wires causing a lot of damage. The entire staff couldn’t have been more professional and explained everything to my wife. We will definitely be returning customers. Highly recommend their service to anyone! More