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Ira Ford Auburn

Auburn, MA

4.7
815 Reviews

780 Washington St

Auburn, MA

01501

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Showing 815 reviews

April 05, 2025

I had a great experience at Ira Ford for my car detailing. The team was friendly and did an awesome job. My service advisor, Garret, was super helpful and kept me updated. My car looks amazing now, More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret, Lauren Ostiguy
Apr 09, 2025 -

Ira Ford Auburn responded

Hi Jay, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 05, 2025

The service department is superb. They kept me informed of the progress of the service More

by Nkamau03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Apr 09, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Great immediate attention with detailed report after completion. Very personable and attentive to detail. Accurate description of services requested. More

by dchase07Roo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Lauren Ostiguy
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

They were efficient and timely! Contacted me about what was needed and make sure I was all set. Great work. More

by Tiffroselynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Great service. Never had a problem here. They've always gotten my car in and out in a reasonable time and all the employees are helpful and have really good attitud More

by zauk1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

They looked at my car quickly when I brought it in and had it back the next day. Very good service. More

by gareth rainsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Apr 06, 2025 -

Ira Ford Auburn responded

Hello Gareth, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Everyone I encountered today - especially Bert - was beyond helpful and kind and genuine! Will 100% come back for service! More

by elysefavreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff Bert to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Jennifer was extremely professional! She made me aware of things I need to deal with in the future. More

by John.morello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff Jennifer to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Friendly and professional upon arrival. Nice waiting area. Job was completed in a timely manner. More

by Jimdonlevyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Apr 07, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

I had a very good experience with the people at Ira Ford. I would recommend it for anyone to visit and have work done More

by Jmasiello235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Apr 05, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for your positive comments about Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!