Ira Ford Auburn
Auburn, MA
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Everyone is always helpful and tries their best to help the customers. I decided to see if i could get an oil change, last minute, same day service and they accomidated me. Very much appreciated. the customers. I decided to see if i could get an oil change, last minute, same day service and they accomidated me. Very much appreciated. More
Very straightforward experience completing routine maintenance. They completed work within the estimated time while I waited, and there were no surprise issues or fees. maintenance. They completed work within the estimated time while I waited, and there were no surprise issues or fees. More
The staff was very polite and courtesy went out of their way to make the appt as easy as possible. Car was ready when quoted. Friendly and very helpful and made sure you understood what needed to be done wo way to make the appt as easy as possible. Car was ready when quoted. Friendly and very helpful and made sure you understood what needed to be done would go back again if I need service. Would recommend to my friends looking for good customer service. More
Dealing with Garrett regarding service for my Bronco was a positive experience. He was professional and pleasant to work with throughout the process. a positive experience. He was professional and pleasant to work with throughout the process. More
Customer service associates were extremely polite. They explained the service process completely. I received several phone calls and text messages updating the status of the repair. My only regret is They explained the service process completely. I received several phone calls and text messages updating the status of the repair. My only regret is not meeting the technician that did the work to thank him for the work he did. More
Dave in sales was wonderful. Very patient and accommodating and personable. I had to bring my vehicle into service for a minor fix, after less than a week of having my vehicl Very patient and accommodating and personable. I had to bring my vehicle into service for a minor fix, after less than a week of having my vehicle, and Service was also fabulous! In addition, when I had follow-up questions for the financing Department and parts department, they were very accommodating and patient. I didn’t feel like I was putting anyone out. I appreciated that! Overall, a great experience! I would definitely recommend Ira Ford! More