Ira Ford Auburn

Always makes my visit a pleasure to be there , service representative is friendly knowledge. Mechanic is top notch servicing my 2002 t-bird representative is friendly knowledge. Mechanic is top notch servicing my 2002 t-bird More

Zack was very professional and caring for his customers. He kept us informed while we wait. He kept us informed while we wait. More

Sales rep Ryan was awesome he was very straightforward and open about everything. Wish I couldve bought a car from him unfortunately they didnt have anything in my price range. and open about everything. Wish I couldve bought a car from him unfortunately they didnt have anything in my price range. More

The service department always treats me well and performed the service requested. Very friendly and helpful. The parts department is responsive and helpful. performed the service requested. Very friendly and helpful. The parts department is responsive and helpful. More

Very communicative. Responded to all my emails. Lauren and Jim where awesome and Dave is second to none as a sales representative. Took care of some body work before I p Responded to all my emails. Lauren and Jim where awesome and Dave is second to none as a sales representative. Took care of some body work before I picked up the truck. I have noticed a pretty bad rust area but I am sure IRA will send me in the right direction will be picking up registration on Tuesday. Could not have been a better experience More

The only place to go to buy a Bronco badlands ! Ryan Celli is very professional, honest and a great salesman! Ryan Celli is very professional, honest and a great salesman! More

I was a little worried upon purchasing a used car from out of state but Kyle the salesman from Ira Ford made this sale a worry-free event. Purchased a 2018 Ford Mustang from this dealership and everything out of state but Kyle the salesman from Ira Ford made this sale a worry-free event. Purchased a 2018 Ford Mustang from this dealership and everything went very smooth. Kyle is surly an asset to this company and this whole procedure went off without a hitch. Thankyou cars.com, P.S. Good company to do business to date. More

Total rip offs. . Overpriced on everything.. Scam artists.. Takes advantage of elderly folks and others . Overpriced on everything.. Scam artists.. Takes advantage of elderly folks and others More

Brought our truck in for reinspection (parking brake issue). Entire rear was rebuilt with all new PB shoes, bearings, seals, etc prior to this. Brake pedal was set to go halfway before it stopped. Durin issue). Entire rear was rebuilt with all new PB shoes, bearings, seals, etc prior to this. Brake pedal was set to go halfway before it stopped. During testing we were informed that the cables broke as tech forced parking brake pedal to the floor. Long story short, we got conflicting stories as to what happened from service advisor and manager. Bottom line is IRA will not repair or reimburse us for the parts and work to repair what they broke. They also won't even take calls from the Attorney General's office as we have a complaint on file with them. We will never use IRA for ANYTHING in the future as this has caused us hundreds of dollars and months in time that was lost. More

If anyone is looking to buy a new Ford or used car, I highly recommend talking to David Haynes at IRA Ford in Auburn. I bought my Focus and the Bronco from David, and he's fantastic to work with. He refe highly recommend talking to David Haynes at IRA Ford in Auburn. I bought my Focus and the Bronco from David, and he's fantastic to work with. He refers to himself as "your local car man" on his voicemail instead of a salesman, and it's fitting. Super low pressure, let's you move at your own rate. We were supposed to pick up the Bronco on Monday, and ended up going to the hospital instead. He made sure everything was taken care of for us, we didn't have to worry about anything. He called a couple days later to check in and see how we were doing. A great human being, and he deserves the best. More