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Ira Ford Auburn

Auburn, MA

4.6
680 Reviews

780 Washington St

Auburn, MA

01501

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Showing 680 reviews

November 10, 2024

their service department took great care of my F150 wit very professional service and made my ruck safe again. A Big thank you to everyone on IRA Ford service department. Stephen K. More

by lsjkbigdog
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 12, 2024 -

Ira Ford Auburn responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Worked with Garrett in the service department. He was professional and courteous. I’ll be bringing my Ford back for future service. More

by kkuphal@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Nov 12, 2024 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Was treated very well by Bret. Knowledgeable and friendly. Job was done in a reasonable amount of time. More

by cbmason1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
Nov 12, 2024 -

Ira Ford Auburn responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Ryan is very friendly and helpful…he made sure that my car got done in a timely manner. More

by rubenesques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 11, 2024 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

Pleasant and knowledgeable employees who keep you informed about what's happening with you service. Work finished in a timely fashion. More

by Ecasey1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 07, 2024 -

Ira Ford Auburn responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

It’s been a while since my last visit wow nice changes someone is doing the right things that’s how you keep people coming back I drive a lot thanks. More

by Tlivingstonesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service
Nov 05, 2024 -

Ira Ford Auburn responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

I am very satisfied from the service. Employees been professional. The all details explained to me. Drawer was very nice also. More

by Adzikiewicz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert I’d #327
Nov 05, 2024 -

Ira Ford Auburn responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Had service done on my Lincoln. It was fast and the people were very helpful. More

by Hillismatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack from service
Nov 04, 2024 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lincoln here at Ira Ford Auburn! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

Great service , great dealership . I go there for my business vehicles as well as my personal trucks . More

by mike.griff9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle DePold, Keith Andes, Rocket Anderson
Nov 02, 2024 -

Ira Ford Auburn responded

Hi Mike, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Bert is certainly an asset to this company. Genuine and very helpful. Great service all around! More

by Let
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Nov 02, 2024 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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