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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.6
674 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 674 reviews

January 10, 2024

The dealership went above and beyond because of the wait I had for parts. Excellent More

by bakintom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya,Zach and a shout out to Jim M.
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Jan 12, 2024 -

Ira Ford Auburn responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

I didn't have a good experience at first. Ordered tires and was told they were not there when I went in for my appointment. I was ready to walk out and not go back but Kyle took over and chec More

by Sealey14She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
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Jan 10, 2024 -

Ira Ford Auburn responded

It's fantastic to hear that you had a great experience and that Kyle went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Pleasant experience at the dealer. Kind and provided updates throughout process. Tonya was very friendly. More

by Andrewt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Jan 06, 2024 -

Ira Ford Auburn responded

It's fantastic to hear that you had a pleasant experience and that Tonya provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Customer service was great . Excellent and easy experience which was the reason why I will continue to go to auburn ford More

by Patrickdl07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady excellent
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Jan 03, 2024 -

Ira Ford Auburn responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Ira Ford Auburn, very comfortable dealership, calm environment expert staff and a great Atmosphere. I always visit them! More

by Mr.kennydelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 03, 2024 -

Ira Ford Auburn responded

We are thrilled you had a fantastic dealership experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Tonya is the absolutely best! I never had any problems here, everything is always explained before hand. More

by LazarevicMass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Dec 30, 2023 -

Ira Ford Auburn responded

It's fantastic to hear that you had a great experience and that Tonya provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

I've said it time and time again it will always be service that keeps me coming back,! More

by Sjwade68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Dec 29, 2023 -

Ira Ford Auburn responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Just an oil change, but got it done in less than an hour. Also answered all my questions. Pretty good coffee too! More

by mruggieri6568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z. Lussie 38125
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Dec 21, 2023 -

Ira Ford Auburn responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 19, 2023

Great job very nice Tanya thank you very much will be back soon for warranty More

by Edwardl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya and more
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Dec 21, 2023 -

Ira Ford Auburn responded

It's fantastic to hear that you had a great experience and that Tanya provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

The service technicians we work with here are excellent Kyle, Radziewicz, and Luccier. Our service was done quickly by the mechanics More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle radziewicz and Zac Luccier Pete Matthews
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Dec 19, 2023 -

Ira Ford Auburn responded

It's wonderful to hear about your positive experience with the service technicians at Ira Ford Auburn. When technicians like Kyle, Radziewicz, and Luccier provide efficient and effective service, it truly enhances the overall experience for customers. We appreciate your business. We look forward to assisting you in the future.

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