Ira Ford Auburn
Auburn, MA
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Friendly, very good at explaining things needing to be done. My only big miss is way too long to change oil and rotate the tires. They did do a recall on the rear axle wire harness as well but I was there done. My only big miss is way too long to change oil and rotate the tires. They did do a recall on the rear axle wire harness as well but I was there from 12:40-4:00! The tech suggested also replacing the engine and cabin filters but I declined and will do it myself as I did not want to see how long that would take! More
Very nice polite people to deal with. Service can be improved through keeping customers updated regarding the status of repairs. My car was in for 3 weeks and I had to call in to get upda Service can be improved through keeping customers updated regarding the status of repairs. My car was in for 3 weeks and I had to call in to get updates. More
Ira Ford in Auburn always takes such good care of me and most importantly my vehicle I bought there back in 2017. They always go above and beyond and exceed my expectations. Everyone over there does such a most importantly my vehicle I bought there back in 2017. They always go above and beyond and exceed my expectations. Everyone over there does such a great job for their customers. Thanks again everyone for taking such good care of me and my vehicle. I am always satisfied with work done on my car. Thanks again everyone over at Ira Ford, you guys are the best. More
This dealership is very responsive and proactive about our needs. Very helpful and easy to work with. our needs. Very helpful and easy to work with. More
David Haynes was awesome to work with. He followed up often but never was pushy. He was friendly and engaging and made a good personal connection with me. Although I decided on a diffe He followed up often but never was pushy. He was friendly and engaging and made a good personal connection with me. Although I decided on a different make and model truck I want anyone considering a Ford, visit him and tel him Vincent sent you. Peace out More