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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
786 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 786 reviews

April 02, 2025

I had a very good experience with the people at Ira Ford. I would recommend it for anyone to visit and have work done More

by Jmasiello235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
April 02, 2025

Very knowledgeable and kind. Didn't try to push extra service too hard, didn't feel pressured. More

by marcel.cote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
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April 01, 2025

I want to Thank Peter and his fellow employes for a great experience with my trade in and getting My 2024 Ford expedition platinum from them. I came up from the Boston area and was quite impressed with the w More

by jeremiahahern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
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March 28, 2025

Great service, very satisfied with the recent service at Ira. The staff is very friendly and helpful More

by Darnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 28, 2025 -

Ira Ford Auburn responded

Hi Darnice, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

Very helpful and timely with services, always willing to work with the customer to help make your life easier More

by Jhall1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wykes
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Mar 29, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Forced reviews sucks. Ill rate you on a start scale. Better just deal with it. More

by JOSEPH.WINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
Mar 28, 2025 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

Very clean and inviting. I was greeted immediately by a service writer. Order was written up quickly and I was advised as to how long it would take. Time frame given was spot More

by Dherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert surrell , Lauren Ostiguy
Report | Print
Mar 28, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Very polite and the place is very clean . They take very good care of the customers More

by Derasb202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 28, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

The dealership was quick and informative when meeting with me. They explained what was wrong with my car and what steps needed to be taken to fix the problem, with a quote for the repairs. More

by thomashiggins1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 28, 2025 -

Ira Ford Auburn responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 25, 2025

Bert in the service department was great to work, took the time to explain the work needed on my Transit More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Report | Print
Mar 28, 2025 -

Ira Ford Auburn responded

Hi Ken, thank you for your kind review; we are happy to pass along your comments to Bert here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

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