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Ira Ford Auburn

Auburn, MA

4.7
1,006 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,006 reviews

December 27, 2025

Very accommodating, I called less than an hour before scheduling. The advisor told me it would take about 90 minutes . I waited for my truck. The advisor told me about some additional work that would More

by petejrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
December 22, 2025

Super Cool to work with this dealership Ira Ford really helped us out and it would not have been possible with out the leadership of Anadora, they really kept us up to date with all the changes and made it More

by Dacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anadora the champ! , Bert Surrell
Dec 23, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2025

Great service here at Ira great communication with the service guys and everything was done in a timely manner More

by Emcook34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Dec 24, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2025

It is very good company to me Their receptionist was very calm and respectful to me when I purchased the car More

by Mosesansah44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora, Andrew Dupuis, Kyle DePold, Kyle Radziewicz
Dec 25, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2025

They have good communication, and things were completed in a timely fashion. I appreciated the service. More

by Npingitore90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Dec 21, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2025

I brought my vehicle in for service (transmission issues) and a few other things as well. I made my appointment online-awesome! Went to the appointment and everything about the service was smooth. The t More

by Robinmlopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant and Rusty
Dec 21, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jake here at Ira Ford Auburn! If you have any further questions, please don't hesitate to reach out!

December 19, 2025

The service dept. is not pushy but honest. The videos taken by the techs blow me away and they are very easy to deal with. More

by Kolson515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent in the garage , Zachariah Lussier
Dec 21, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! If you have any further questions, please don't hesitate to reach out!

December 16, 2025

My service rep Enadora was outstanding, she was helpful and explained everthing! Kudos to her! More

by GV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora OConno
Dec 21, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Enadora at Ira Ford Auburn! Please don't hesitate to reach out to us if there's anything more we can do!

December 14, 2025

I had a very good experience here. The staff was very knowledgeable and helpful. I will come back again! Thank you! More

by Shanna81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 19, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

Dealership extremely clean. Service department very friendly and explained services. I received an online discount, too! More

by Shirley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Pearse
Dec 19, 2025 -

Ira Ford Auburn responded

Hi Shirley, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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