Ira Ford Auburn
Auburn, MA
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I am very pleased with the service and most of all for the level of professionalism shown by Enadora. She explained to me in a clear manner all the service my vehicle needed, and when I asked her for a ri the level of professionalism shown by Enadora. She explained to me in a clear manner all the service my vehicle needed, and when I asked her for a ride home she promptly made all the necessary arrangements.She truly has all the skills and the human relations to be working in the customer service department. Top notch worker, keep it Enadora. More
Very friendly when you come to purchase the vehicle. Lots of promises as any other. The reason I stopped purchasing vehicles at Herb Chambers Southborough MA, was because after6 or 7 new vehicles purch Lots of promises as any other. The reason I stopped purchasing vehicles at Herb Chambers Southborough MA, was because after6 or 7 new vehicles purchasedat at the , I couldn't have a loner vehicle from them. This was my number 1 request to Ira Ford when purchasing my brand new 2022 F150. More
Scheduled service time was right on. Service supervisor was easy to communicate with. The amount of time for oil change should have been quicker. Service supervisor was easy to communicate with. The amount of time for oil change should have been quicker. More
Staff was very attentive and pleasant. Notified me of my maintenance plan and of needed repairs covered. I’m grateful for the help offered. Notified me of my maintenance plan and of needed repairs covered. I’m grateful for the help offered. More
Very accommodating, I called less than an hour before scheduling. The advisor told me it would take about 90 minutes . I waited for my truck. The advisor told me about some additional work that would scheduling. The advisor told me it would take about 90 minutes . I waited for my truck. The advisor told me about some additional work that would need doing soon and I was on my way. Excellent! More

