Ira Ford Auburn
Auburn, MA
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Very pleased with the process of dropping off my car today for my first service at this dealership. Garrett was professional and accommodating. today for my first service at this dealership. Garrett was professional and accommodating. More
Order intake person was Very efficient and cordial. Vehicle was in for a typical oil change. Vehicle was not taken in for the scheduled service over two hours after appointment time. Time for the serv Vehicle was in for a typical oil change. Vehicle was not taken in for the scheduled service over two hours after appointment time. Time for the service and inspection was around 45 minutes which is typical. Biggest issue is the additional 2 hours the vehicle was worked on. This is in need of considerable improvement. More
Burt was polite, knowledgeable, and went the extra mile for me, a first time customer. I will be returning for all my service and repair needs in the future. for me, a first time customer. I will be returning for all my service and repair needs in the future. More