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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
979 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 979 reviews

November 14, 2025

All encounters with IRA STAFF top notch. My contact Jake, the technicians all give 101%! More

by dlac51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE!, Zachariah Lussier
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Nov 15, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We hope to be of service to you again in the future. Best wishes, Ira Ford Auburn

November 14, 2025

The service writer gave me a clear picture of what my work on my 2019 F150 was going to cost, and it came in exactly as quoted, which was good since it was a $5,000 cam phaser job! They were quick to d More

by dcarn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (5 stars)
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Nov 16, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 14, 2025

Very professional, found the problem fast and efficiently, i would definitely recommend ira ford , great service! More

by simonrossi85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant
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Nov 16, 2025 -

Ira Ford Auburn responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

Worked with Bert in the heavy truck department was great guy, made me feel welcome and very informative and helpful More

by Djrrob98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
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Nov 13, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found Bert to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Easy to make an appointment. Everyone was polite and courteous! Jake waited on me when I arrived and handled my visit! More

by LynnerM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 13, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found Jake to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2025

I trust how well they take care of my car. Their customer service is amazing. I also enjoy relaxing in the waiting area while I wait for my car to be ready! More

by ClaudiaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 10, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2025

ELIZABETH WAS AWESOME, PROFESSIONAL, COURTEOUS, HELPFUL, SHOULD BE EMPLOYEE OF THE MONTH! SHE DESERVES A PROMOTION! More

by Mikef6845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ELIZABETH , Liz Wykes
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Nov 03, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2025

Excellent service provided by Jake today! Excellent dealership in all respects! It was a pleasure! More

by Lgeorge4832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 03, 2025 -

Ira Ford Auburn responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2025

Very welcoming and provided excellent communication. I was very pleased and will continue to have my truck serviced there. More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant
Report | Print
October 30, 2025

Service has been exceptional. No surprises. Always upfront. Advisers always helpful and courteous Service teçhs on their game. Bottom line. Great service from a great dealership More

by outbidwar
Recommend Dealer
Yes
Employees Worked With
Ryan Pearse
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Oct 31, 2025 -

Ira Ford Auburn responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. If you have any further questions, please don't hesitate to reach out!

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