
Ira Ford Auburn
Auburn, MA
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I want to Thank Peter and his fellow employes for a great experience with my trade in and getting My 2024 Ford expedition platinum from them. I came up from the Boston area and was quite impressed with the w experience with my trade in and getting My 2024 Ford expedition platinum from them. I came up from the Boston area and was quite impressed with the way they handled everything!! Again thank you peter and the Ira team ! More
Very clean and inviting. I was greeted immediately by a service writer. Order was written up quickly and I was advised as to how long it would take. Time frame given was spot I was greeted immediately by a service writer. Order was written up quickly and I was advised as to how long it would take. Time frame given was spot on. More
The dealership was quick and informative when meeting with me. They explained what was wrong with my car and what steps needed to be taken to fix the problem, with a quote for the repairs. with me. They explained what was wrong with my car and what steps needed to be taken to fix the problem, with a quote for the repairs. More
I brought my 2015 Ford Edge to Ira Ford to get an oil change and to get a diagnostic of any other services that I may need. I've had my car for two years and its in great condition. Unfortunately, when m change and to get a diagnostic of any other services that I may need. I've had my car for two years and its in great condition. Unfortunately, when my car was ready and I drove off the lot I realized something wasn't right when I got on the highway. Upon further investigation I realized that a metal panel was dragging underneath the car which was very scary because I had my one year old kid with me. I brought my car to Ira to have it looked at and the only thing my service advisor could say was "oh you know bolts come loose all the time", I dont think she realized how dangerous it was to drive with a piece of your car dragging on the highway. She needs training on emotional intelligence. More