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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.6
672 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 672 reviews

November 15, 2024

Knowlegeable staff who quickly accessed my service needs and scheduled my appointment. Service was completed in the timeframe I was given. More

by t.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
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Nov 19, 2024 -

Ira Ford Auburn responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Garrett in the service department was incredibly helpful and patient while working through my engine issue and with the extended warranty company. More

by RMer85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
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Nov 18, 2024 -

Ira Ford Auburn responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Ford Auburn. We look forward to your next visit! Take care!

November 10, 2024

their service department took great care of my F150 wit very professional service and made my ruck safe again. A Big thank you to everyone on IRA Ford service department. Stephen K. More

by lsjkbigdog
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 12, 2024 -

Ira Ford Auburn responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Worked with Garrett in the service department. He was professional and courteous. I’ll be bringing my Ford back for future service. More

by kkuphal@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Nov 12, 2024 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Was treated very well by Bret. Knowledgeable and friendly. Job was done in a reasonable amount of time. More

by cbmason1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
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Nov 12, 2024 -

Ira Ford Auburn responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Ryan is very friendly and helpful…he made sure that my car got done in a timely manner. More

by rubenesques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 11, 2024 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

Pleasant and knowledgeable employees who keep you informed about what's happening with you service. Work finished in a timely fashion. More

by Ecasey1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 07, 2024 -

Ira Ford Auburn responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

It’s been a while since my last visit wow nice changes someone is doing the right things that’s how you keep people coming back I drive a lot thanks. More

by Tlivingstonesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service
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Nov 05, 2024 -

Ira Ford Auburn responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

I am very satisfied from the service. Employees been professional. The all details explained to me. Drawer was very nice also. More

by Adzikiewicz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert I’d #327
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Nov 05, 2024 -

Ira Ford Auburn responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Had service done on my Lincoln. It was fast and the people were very helpful. More

by Hillismatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack from service
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Nov 04, 2024 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lincoln here at Ira Ford Auburn! Please let us know if there is anything else we can do for you; we are more than happy to help!

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