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Ira Acura Westwood
Westwood, MA
1,233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,233 reviews
March 08, 2022
The service and customer interpersonal Interaction was outstanding. They took car of the auto like it was their personal vehicle. They provided a wash and interior cleaning as well without me asking. The outstanding. They took car of the auto like it was their personal vehicle. They provided a wash and interior cleaning as well without me asking. The service rep was outstanding and personable, an excellent face for the name Ira Acura. More
by Steve
Employees Worked With
Service rep Marc Cesare was outstanding
February 25, 2022
My experience at the IRA Acura dealership was nothing less than amazing after have many problems with a different dealership John made it how priority to take care of me without killing my pocket John ha less than amazing after have many problems with a different dealership John made it how priority to take care of me without killing my pocket John has made a customer for life and I'm so happy with the service and the vehicle I purchased thank you so much for Al of your help I will recommend this dealer to everyone! More
by Lindsay Arias
Employees Worked With
John voong, Charles Rezil
February 10, 2022
Highly suggest not doing business here. Inquired about a 2012 Jeep Liberty Sport for sale and was able to set up a test drive. After test driving the vehicle I sat down with Fadia and went over all the deta 2012 Jeep Liberty Sport for sale and was able to set up a test drive. After test driving the vehicle I sat down with Fadia and went over all the details. Had my trade in appraised and got a breakdown of cost and estimated monthly payments. Gave my card information to hold the vehicle as I was told it had to go through the service center first before I could meet with Finance. Come to find out now 2 days later that the car apparently has a lot wrong with it, but it was safe enough for them to let me test drive, put a card on file to hold. I am being told they can't disclose what the problems are and Carfax doesn't show any information pertaining to this, and that they will be selling the car Wholesale (not sure what that means). Extremely disappointed with this dealership and the time wasted with no clear answers. If you're going to post a car for sale and allow someone to test drive it you would think the car is safe enough. But my safety was put at risk. More
by Mac
Employees Worked With
Fadia Chamoun
