Ira Acura Westwood

I had an excellent experience with Damian Taylor at Acura in Westwood! He went above and beyond, arranging a loaner while my car was being repaired and following up afterward to make sure everything was goin in Westwood! He went above and beyond, arranging a loaner while my car was being repaired and following up afterward to make sure everything was going well. What I appreciated most was that Damian took the time to check whether the repairs were covered under my warranty—and they were! Not every service representative takes that extra step, and I was so grateful he did. His thoughtfulness and attention to detail made me feel truly taken care of. He definitely deserves more than five stars! The mechanics who worked on my car were also fantastic. My car came back feeling like a brand-new ride! Kudos to the entire team for their excellent work. I’m so glad I had the opportunity to work with Damian, and I’ll definitely be going back to him for future service. Highly recommend. More

Fast and professional service. Marc provided clear explanations of work being done and was pleasure to deal with. Marc provided clear explanations of work being done and was pleasure to deal with. More

I was surprised by the bill as they added $32 for shop charges. Completely ridiculous charge. charges. Completely ridiculous charge. More

Sam was very helpful in getting my vehicle in for service quickly while I waited quickly while I waited More

Sam helped me out by booking a last minute appointment to get my tire fixed! get my tire fixed! More

Excellent service from factory trained technicians at a reasonable price. I always feel confident that my Acura is in top running condition when I leave and aware of any service items that have to be addre reasonable price. I always feel confident that my Acura is in top running condition when I leave and aware of any service items that have to be addressed in the future. More

The service staff is consistently friendly. The shop mechanics and valets perform excellent work. This is a fine dealership located on the auto mile. The shop mechanics and valets perform excellent work. This is a fine dealership located on the auto mile. More

Service advisors excellent. Kept me informed. I was disappointed that on prior visit the foreman did not hear what I had identified as a clicking noise in left rear that require Kept me informed. I was disappointed that on prior visit the foreman did not hear what I had identified as a clicking noise in left rear that required the 2nd visit. More