
Ira Acura Westwood
Westwood, MA
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Prompt service from advisor. Showed video of technician’s inspection of car. Answered questions and suggested next steps in a calm and professional manner. Showed video of technician’s inspection of car. Answered questions and suggested next steps in a calm and professional manner. More
I had never been to this dealership before but my experience with Ben in the Service Department was the best I’ve ever been treated by a Service professional. He was honest, accommodating, and very experience with Ben in the Service Department was the best I’ve ever been treated by a Service professional. He was honest, accommodating, and very helpful. More
George, my service manager went above and beyond assisting me with my car. I’m extremely delighted with his customer service skills and explained everything throughly. Definitely want him again. assisting me with my car. I’m extremely delighted with his customer service skills and explained everything throughly. Definitely want him again. More
My service advisor Marc Cesare was great! He kept me informed about my service and checked in with me as soon as my car was ready. His friendly, polite, and knowledgeable manner makes me want He kept me informed about my service and checked in with me as soon as my car was ready. His friendly, polite, and knowledgeable manner makes me want to buy another car at Prime Acura ! More