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Ira Acura Westwood

Westwood, MA

4.8
1,233 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,233 reviews

April 07, 2022

Prompt service from advisor. Showed video of technician’s inspection of car. Answered questions and suggested next steps in a calm and professional manner. More

by Golden Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
Apr 08, 2022 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 06, 2022

Very pleasant staff to work with. Especially Mark. A pleasure to do business with friendly staff. More

by John_dowd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Girgis
Apr 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

April 05, 2022

Customer service, people are very helpful, friendly, kind, really good explaining, salesperson Riley is very awesome More

by Sophiesaing124@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley , Gerald Gannon
Apr 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

April 05, 2022

I had never been to this dealership before but my experience with Ben in the Service Department was the best I’ve ever been treated by a Service professional. He was honest, accommodating, and very More

by Matt A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin in Service Dept
Apr 08, 2022 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 31, 2022

George, my service manager went above and beyond assisting me with my car. I’m extremely delighted with his customer service skills and explained everything throughly. Definitely want him again. More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Apr 04, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for George, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

March 25, 2022

I was so lucky to deal with Acura Westwood, very professional and very helpful . I got my car in less than a week! More

by rashashimy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phoumarin Nuon, Dave Troilo, Gerald Gannon
Mar 28, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 24, 2022

My service advisor Marc Cesare was great! He kept me informed about my service and checked in with me as soon as my car was ready. His friendly, polite, and knowledgeable manner makes me want More

by Cape Cod Prof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Mar 28, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Marc! We are thrilled that he provided you with a great service experience. We look forward to your business with us again!

March 24, 2022

Been going to the Acura Dealership for the last 8 years, and I’m elated the professionalism of the staff. More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Mar 28, 2022 -

Ira Acura Westwood responded

Thank you Josh! We are thrilled that our team provided you with the best experience! We thank you for your continued business!

March 23, 2022

Service Advior has excellent Customer Service. He told me what the problem was with my car right away. More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Mar 28, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Noah, we appreciate it!

March 17, 2022

Great service. Marc Cesare is a great took care of me. No worries at all. More

by Jerome.jakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Mar 21, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

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