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Ira Acura Westwood

Westwood, MA

4.8
1,078 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,078 reviews

September 24, 2024

Service was wonderful for me this morning. Justin was friendly and helpful. I didn’t have too long to wait either!! More

by pguravage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Sep 29, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you have any further questions, please give us a call. We're always happy to help!

September 22, 2024

I went in to get a service on my MDX, I worked with Emmanuel and he was create. He was very professional and took the time to explain everything and made sure the service was done as quick as possible. More

by talhamirza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Sep 28, 2024 -

Ira Acura Westwood responded

Hi, we are very happy Emmanuel could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2024

This dealer is great. My service advisor Emmanuel stayed in contact and kept me in the loop while my car was being serviced. More

by Alfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Sep 22, 2024 -

Ira Acura Westwood responded

Hi Alfredo, we're happy to hear you had such a positive experience with Emmanuel! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Mathew was very attentive; explained all repairs as well as the associated costs. Great to meet and work with. More

by michaelpstanley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 21, 2024 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with Mathew! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2024

I have been coming to Acura Westwood for years and have leased several cars. Joseph Sacchetti has a wonderful team of service representatives and Noah Stern is the best. Accommodating, very attentive to cu More

by JOANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern, Joseph Sacchetti
Sep 21, 2024 -

Ira Acura Westwood responded

Hi Joanna, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2024

I've always had excellent Customer Service from Acura's Service Dept. I was told what I needed done on my truck and the job was completed with excellence. More

by SAIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Sep 21, 2024 -

Ira Acura Westwood responded

Hello Saigon, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2024

Here's a draft for your review: I recently visited for an oil change, and I wanted to take a moment to express my appreciation for the outstanding service I received. The technician did a fantastic More

by yagrouane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sacchetti
Sep 20, 2024 -

Ira Acura Westwood responded

We're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

September 15, 2024

We are a customer for many years. We recently came for the car detailing. The car looked fantastic and brand new thanks to George!! He has the best customer service, always helpful an More

by Scarlett and Moji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Sep 16, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to George here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

This dearship is very clean and organized. They put the customer and their needs first. More

by Hymarie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Sep 16, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for your positive comments about Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

Excellent Service Dept - always quick, on time and informative. I especially commend Noah Stern for his subperb customer service More

by W.mandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Sep 14, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

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