Ira Acura Westwood

I had the most pleasant experience with Justin! He took great care of me and reschedule my appointment with ease! He’s a true rockstar great care of me and reschedule my appointment with ease! He’s a true rockstar More

Justin is very welcoming and informative as usual! Justin has a wonderful personality and makes ur long waits a little more tolerable. Service is overall good but was disappointed that the problem i sat and has a wonderful personality and makes ur long waits a little more tolerable. Service is overall good but was disappointed that the problem i sat and waited 2 hours to be fixed was not fixed....now i have to come back smh More

First Class dealership in every aspect. From the minute you walk until you pick up your car everyone goes out of their way to make sure you have a great experience you walk until you pick up your car everyone goes out of their way to make sure you have a great experience More

Had a great experience at Acura. Clyde B. was fantastic, kept us informed, very communicative, and honest. I highly recommend this dealership and Clyde as the salesperson. kept us informed, very communicative, and honest. I highly recommend this dealership and Clyde as the salesperson. More

The automotive industry has changed; consumer preferences have changed. It is more important than ever that dealerships meet their customers’ needs with a new mindset. Promising customer-friendly service alo have changed. It is more important than ever that dealerships meet their customers’ needs with a new mindset. Promising customer-friendly service alone is not sufficient anymore. They need to personalize the customer experience. And this is what Prime Acura does very well. We genuinely enjoyed our two visits in Westwood while looking for a new car. Tony Romain’s enthusiasm and passion were refreshing considering popular generalizations associated with this business. He was knowledgeable and his tutorial before our test drive was not only excellent but also entertaining. It was great to have a tour of the entire facility and observe a service technician (John?) working on a brand-new vehicle making sure all systems worked smoothly. We learned from Lenny Goldwasser, general sales manager, about company’s focus on customer experience through wise recruitment and training. Although, creating exceptional customer experience is a desirable business strategy, it is still not that common. Prime Acura is a model to emulate. Mira and Janusz More

Joseph kept me in the loop throughout the time I waited there and was very pleasant to deal with. He explained each of the services I had performed and informed me of other optional services I could have d there and was very pleasant to deal with. He explained each of the services I had performed and informed me of other optional services I could have done. More

Clyde Brown was absolutely incredible. He was phenomenal Clyde Brown was absolutely incredible. He was phenomenal to work with. We highly, highly recommend him for any car purchases. Thank you, Clyde!!! Th Clyde Brown was absolutely incredible. He was phenomenal to work with. We highly, highly recommend him for any car purchases. Thank you, Clyde!!! The Gaughan’s More

Very professional, a willingness the to meet the clients request and follow through to the end of the sale. Genuine effort to make sure the customer is properly services and protected request and follow through to the end of the sale. Genuine effort to make sure the customer is properly services and protected More

Clyde Brown is extremely professional, sincere, and courteous. By far our best car buying experience. I can’t say this for my previous experiences!! After having such a positive experience with Clyd courteous. By far our best car buying experience. I can’t say this for my previous experiences!! After having such a positive experience with Clyde and this overall dealership, I may actually look forward to the next time and they could easily have a repeat customer! More