Ira Acura Westwood

5/5 stars: all credit to Marc Cesare at Prime Acura 5/5 stars: all credit to Marc Cesare at Prime Acura (Westwood, MA). When my Acura had some unexpected issues, I took it to a local dealership f 5/5 stars: all credit to Marc Cesare at Prime Acura (Westwood, MA). When my Acura had some unexpected issues, I took it to a local dealership for service. I work night-shift, but Marc made it easy to review suggested services & ask questions: he communicates clearly & is extremely accessible by email/text/phone-call. Marc is respectful of a client’s schedule AND budget. 5/5 Stars: He went above/beyond “good service” when he contacted Fidelity Insurance (x3) on my behalf— which saved me several hundred dollars in repair costs. ... if you need a Service Consultant: do yourself a favor & request Marc. More

I had the best car buying experience with Clyde Brown at the Acura dealership in Westwood. He is very knowledgeable and personable, and there was no pressure to make a purchase. He took the time to show me the Acura dealership in Westwood. He is very knowledgeable and personable, and there was no pressure to make a purchase. He took the time to show me different vehicles and options, and answered all my questions. He took care of everything, from insurance, to trade-in, to setting up and personalizing my new car for me. The whole process was fast, easy, and stress-free. I absolutely love my new Acura RDX and couldn't be happier with my experience. I highly recommend Prime Acura if you're in the market for a new vehicle. Ask for Clyde...you won't be disappointed! More

Great service, friendly and knowledgeable staff, go above and beyond to assist you. and beyond to assist you. More

Highly recommend checking out Prime Acura of Westwood. Tony Romain and Charles Rezil were a breeze to work with very personable and knowledgeable . They never made the car buying process feel like a press Tony Romain and Charles Rezil were a breeze to work with very personable and knowledgeable . They never made the car buying process feel like a pressure or tense situation that leaves you feeling like you’re making a bad deal. These two gentlemen are highly sought out so I recommend getting their contact info off the site and making an appointment. Overall I thought Prime Acura vehicles were priced vehicle well especially in this post covid shut down market. More

No complaints and great Technicians. Benjamin is a great service advisor. That guy is on point. Great customer service is rare but it goes a long way.👳🏾‍♂️🇭🇹 service advisor. That guy is on point. Great customer service is rare but it goes a long way.👳🏾‍♂️🇭🇹 More

very attentive and the salesman John Voong made sure everything went smoothly. I was able to go and get my car the same day that i purchased it everything went smoothly. I was able to go and get my car the same day that i purchased it More

I have been a customer of Prime Acura of Westwood for a long time. I have always received wonderful service which is why I continue to have my vehicle serviced there. Always courteous, thorough, and very a long time. I have always received wonderful service which is why I continue to have my vehicle serviced there. Always courteous, thorough, and very accommodating. Thank you, Mark. You were terrific. More

Justin was polite , indicated when the car would be ready and reviewed the service details when it was completed. I’ve always been very satisfied with the level of customer service at prime Acura and reviewed the service details when it was completed. I’ve always been very satisfied with the level of customer service at prime Acura More

I recently bought an Acura MDX from Prime Acura. My experience was superb start to finish. Clyde Brown was informed, professional and a pleasure to do business with. We needed to buy another car but experience was superb start to finish. Clyde Brown was informed, professional and a pleasure to do business with. We needed to buy another car but with busy work and home schedules. The thought of purchasing a new car was another dreaded task on the long list of to do's. Our family had been loyal Honda owners prior to this purchase. Clyde's introduction to the Acura MDX quickly sold us. We were happy to learn that Acura was part of the Honda family and we qualified for a loyalty rebate. From there, Clyde Brown and Charles Rezil made the rest of the car buying process efficient and fun. I highly recommend this dealership! Pauline M. More

I had the most pleasant experience with Justin! He took great care of me and reschedule my appointment with ease! He’s a true rockstar great care of me and reschedule my appointment with ease! He’s a true rockstar More