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Ira Acura Westwood

Westwood, MA

4.8
1,157 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,157 reviews

May 21, 2022

Service people prefer to talk to female than male. . I was there first, service person entertained ladies behind me.. and even though they both said I was there first, he did not care. I wont be coming More

by PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah
May 23, 2022 -

Ira Acura Westwood responded

Thank you for bringing this to my attention. I am sorry you feel that way. I would like an opportunity to fix this and to earn your business, please contact me at 508-921-1977. I look forward to speaking with you. Thank you, Jose Silva General Manager

May 19, 2022

The name has changed a few times but this has been our dealership for 14 or 15 years. Great service. More

by Roachlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
May 23, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

May 17, 2022

Great customer service, quick and easy going, finish work on time, satisfying customers, will come back for more service More

by Hn8783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc cesare
May 18, 2022 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 17, 2022

Nice people & tried to accommodate me as quickly as possible. Thank you, Ben & service manager More

by Pigs fly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben & service manager
May 18, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

May 13, 2022

have had it serviced here since leased in 2020. They’re always professional, friendly and skillful More

by MaryMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Burrell in service
May 13, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 12, 2022

Have been with IRA Acura since the Claire days beginning in 2005 … staff had been very attentive (sales and service) … have referred friends and family … a quality operation … More

by Bernardini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty; Marc Cesare, Fadia Chamoun
May 12, 2022 -

Ira Acura Westwood responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

May 12, 2022

They were very helpful I had an issue with my Bluetooth I think one’s name was Myles and the other one I think he was the person in charge maybe they was Joel James they were very helpful and of course I thi More

by destayneea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
May 16, 2022 -

Ira Acura Westwood responded

Thank you for your kind words about our staff! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 10, 2022

Ben was my service connection for a recent oil change—fantastic service, clear explanations and very courteous. More

by Alex Chetsas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben from Service, Youssef Girgis
May 11, 2022 -

Ira Acura Westwood responded

Thank you Alex for your kind words for Ben! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

May 06, 2022

Matt always goes above and beyond to help me with all the Services my car needs More

by Karias1075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
May 06, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 05, 2022

Excellent customer service, attentive, polite, work done on time. Very easy to schedule service appointment. More

by mhshaw118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burrell
May 06, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

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