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Ira Acura Westwood

Westwood, MA

4.8
1,143 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,143 reviews

July 07, 2022

Noah Stern makes a big difference to me when my car needs services. He’s very thorough and will give recommendations on what’s priority. More

by Pwoods98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Noah, we appreciate it!

July 06, 2022

Noah was amazing! He got my work done ahead of time and was very responsive to exactly what I needed done. He is very friendly and a tue professional. He gets a A+ fo More

by Lizann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah and service dept
Jul 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Noah, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

July 03, 2022

Super accommodating and professional! They really helped me when I was in a pinch on a holiday weekend. More

by Kmckenna1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Jul 03, 2022 -

Kmckenna1983 responded

I love this place !!!

Jul 03, 2022 -

Kmckenna1983 responded

So accommodating!

Jul 05, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 02, 2022

We decided to schedule an oil and filter change on a Saturday because I received a promotion through email for $29.95 for the service which is a pretty good deal for synthetic oil. I waited 1.5 hours fo More

by newbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George.
Jul 05, 2022 -

Ira Acura Westwood responded

Thank you for bringing this to my attention. I apologize for how long the service took. I would like an opportunity to fix this and to earn your business, please contact me at 508-921-1977. I look forward to speaking with you. Jose Silva General Manager

June 27, 2022

Great service experience as usual. The service dept is so organized and clean, priced good too More

by Clarkandjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Benjamin Burell
Jun 28, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 26, 2022

I bought my MDX here 10 years ago and am always happy with the service. Today’s oil change and complimentary wash/vacuum was no exception. From the moment I pulled in to when I paid and departed, Matt An More

by KerenM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
Jun 27, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 25, 2022

Each time that I have brought my car in for service the I’ve had a pleasant experience More

by gharriswest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 27, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 24, 2022

The IRA team was great! John V kept me in the loop with updates and made the car buying process painless More

by Cindy.Chung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Voong, Justin Shin
Jun 27, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 24, 2022

Everything went great and timely. Everything as promised. Service is always good at this dealership More

by eemnpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 24, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 23, 2022

Customer service is great and Marc was extremely helpful, responsive and professional. Great experience- highly recommend More

by Susan D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cesare , Charldyn Valcin
Jun 24, 2022 -

Ira Acura Westwood responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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