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Ira Acura Westwood

Westwood, MA

4.8
1,142 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,142 reviews

August 27, 2022

Irs Acura in Westwood is easy to schedule service, runs on time, and has a welcoming waiting room. More

by Renkarg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Girgis
Aug 29, 2022 -

Ira Acura Westwood responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

August 26, 2022

They’re the best! My vehicle is well maintained and I get very good communication. I’m getting used to the big glass box service Dept. It’s a super clean environment a More

by Sue C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty Service Dept
Aug 29, 2022 -

Ira Acura Westwood responded

Thank you, Sue, for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!

August 25, 2022

Though the name has changed over the years, the Service department has remained the same. The most helpful, courteous and knowledgeable team around. I once left feedback for another dealer - I told them th More

by Jmsper617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Aug 26, 2022 -

Ira Acura Westwood responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 23, 2022

Very nice costumer service folks. They explained the repairs needed and were on time and very well organized. My car was pulled up and waiting for me by the time I paid the bill. Thi More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc was very good!! He kept me informed the entire way through the repair process.
Aug 26, 2022 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 08, 2022

Great service they did as promised and on time. The service agent Ben is excellent More

by Bbrikman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 04, 2022

Dave Troilo was very helpful with the entire process starting from blocking the vehicle to its delivery. More

by amol.phatak84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Shin, Dave Troilo
Aug 05, 2022 -

Ira Acura Westwood responded

Congratulations on your new car! Thanks for the review and kind words for Dave.

August 04, 2022

Excellent customer service, timely repairs and reasonable cost! The technical Service writer, Marc went out of his way to do whatever was needed and more, over and above!! More

by adavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
Aug 05, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable service experience! We thank you for your business and look forward to your next visit!

August 02, 2022

Helpful service s advisors, prompt service and thorough explanation of work needed and being done on the vehicle More

by Debrobertson80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Aug 03, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 29, 2022

Quick and painless. George and Kevin are good at their job and very trustworthy. Never a long wait either. More

by bkelly8845
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafi
Aug 03, 2022 -

Ira Acura Westwood responded

Thank you! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!

July 27, 2022

Good service, professional stuff! Always pleasure doing business! Will recommend to anyone! Thank you very much! More

by Alexusnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
Jul 28, 2022 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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