Ira Acura Westwood

We were prepared to buy an RDX, used or new didn’t matter. The trade offer was $3000 below every reputable estimate. We were told it was because carfax did not show the trade vehicle 10k-30k services. matter. The trade offer was $3000 below every reputable estimate. We were told it was because carfax did not show the trade vehicle 10k-30k services. These were in fact completed as a part of the Audi care package. We asked what would the trade value be when we produced the receipts for these services, and it aligned with the estimates. But this was not honored. When we asked why it would not be honored we were ghosted. Stay away!! Will never do business here. More

It is the greatest feeling knowing my car is being taken care of while I get my work done. Steve was the best today as was Justin during my last visit. care of while I get my work done. Steve was the best today as was Justin during my last visit. More

Probably one of the best car service visits I’ve ever had. Justin was very professional, knowledgeable and helpful. I don’t say this very often but I was extremely impressed with his service. I had anoth had. Justin was very professional, knowledgeable and helpful. I don’t say this very often but I was extremely impressed with his service. I had another scheduled appointment soon, I will see if the second time is as good as the first… More

Prompt, excellent customer service was what I experienced today. Thanks to Emmanuel for coordinating the experience. today. Thanks to Emmanuel for coordinating the experience. More

Noah Stern was super helpful with my maintenance process today as I have a long drive coming up snd needed my car in top shape to feel safe. He even solved my It problem w car play. today as I have a long drive coming up snd needed my car in top shape to feel safe. He even solved my It problem w car play. More

the dealer ship i ever been in my life, and the employee name aziz very nice professional helpfull name aziz very nice professional helpfull More

Excellent service, clean, bright facility, generous loaner to cover time needed for repairs, clear communication. loaner to cover time needed for repairs, clear communication. More

Everything was fine until the sales manager tried to sell me all the additional converges. me all the additional converges. More

Excellent service from Emmanuel. Explained everything clearly and made it a smooth process. I’ll be going to him every time. Explained everything clearly and made it a smooth process. I’ll be going to him every time. More

Great staff, always a pleasure. I've gone in without an appointment and they have taking me in. I've gone in without an appointment and they have taking me in. More