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Ira Acura Westwood

Westwood, MA

4.8
1,219 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,219 reviews

July 09, 2023

Gillian was very helpful and the issue with the car was resolved, I also requested the quote for the services and it was written in detail with the cost. More

by Mkohashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian
Aug 07, 2023 -

Ira Acura Westwood responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Gillian provided a great service experience for you! Ira Acura Westwood appreciates your business and your Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 09, 2023

Bill from the service department took great care of me he was extremely professional, knowledgeable and personable. More

by Kelvin.hernandez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoumarin Nuon, Tholemson Francois
Jul 28, 2023 -

Ira Acura Westwood responded

We are glad we could help!

July 07, 2023

Great service and minimal wait time relative to the work completed, including thorough inspection report. . More

by MurtODonnell
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian 5 *
Jul 27, 2023 -

Ira Acura Westwood responded

We're happy to hear you had such a positive experience with our service!

July 07, 2023

Jillian was fantastic! It was quick and explained well. TimIng was also accurate. It was just too expensive like all dealerships More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian
Aug 07, 2023 -

Ira Acura Westwood responded

Good morning Susan, Ensuring your satisfaction is Ira Acura Westwood's ultimate goal and we are pleased to know that Jillian provided a great service experience for you! We appreciate your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 07, 2023

This is the first I have been here and felt so happy about the quality of the service and wish to continue further for future service More

by subashlingam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jilian Weeks
Aug 03, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable service experience. We appreciate your business and we look forward to the opportunity to assist you again in the future! Thank you for choosing Ira Acura Westwood and for your Five Star review!

July 06, 2023

Outstanding Service …George service rep went beyond the the call of duty. Assisted in reregistering my car. Service to Auto was OUTSTANDING! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty service rep
Aug 04, 2023 -

Ira Acura Westwood responded

Good morning Steve, Thank you for the Five Star review and for choosing Ira Acura Westwood! We are pleased to have provided you with outstanding service and to know that George was able to go beyond to meet your expectations. We look forward to serving you again in the future!

July 02, 2023

I recently purchased a car from the Acura dealership and would like to share my experience. Our salesman, Youssef, was truly exceptional. He exhibited kindness, politeness, and most importantly, he never pr More

by oleg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raouf Maseha 2/5, Youssef Girgis
Jul 04, 2023 -

Ira Acura Westwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

The rep is great. I will totally go back to her. Great customer service. Trust me I asked her many questions and she didn’t make me feel like I was bothering her. She More

by pckAcura6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emily Grossman
Aug 03, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 28, 2023

I was very pleased with my service. Everything I requested was completed in a timely manner. More

by eemnpd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade
Jul 02, 2023 -

Ira Acura Westwood responded

Thank you for being our customer, we appreciate your kind words!

June 28, 2023

I was waiting about four weeks for a part at different dealership. I decided to call here, they originally did not have the part in stock. But, after two days, Chris from the parts department called me to More

by Daniela B.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris, George Flaherty
Jul 13, 2023 -

Ira Acura Westwood responded

Hi Daniela B., we are very happy to have provided you with such a positive experience!

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