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Ira Acura Westwood

Westwood, MA

4.8
1,111 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,111 reviews

July 23, 2022

First time at this dealership’s service department. Clear communication from all staff, clean and pleasant environment to wait in. Very professional in all aspects. More

by cannonman0202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 25, 2022 -

Ira Acura Westwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 20, 2022

Fabulous quick and easy service! The technician was great and very helpful and got me out in under an hour. More

by Scanlan9592
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 21, 2022 -

Ira Acura Westwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 18, 2022

Service at this Acura dealership is outstanding. The staff is attentive, friendly, and highly professional. I’m their client for almost 15 years, and people there make me feel at home. I’m very happ More

by marinakholod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 18, 2022 -

Ira Acura Westwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 13, 2022

The service tech was friendly and efficient. My car was serviced in less time than estimated and I was on the way back to work quickly. More

by TA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 14, 2022 -

Ira Acura Westwood responded

Thank you! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!

July 11, 2022

Outstanding service! Mark is the reason I continue to come to IRa Accura. He is the best! More

by Janlcurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cesar’s is the reason I come back to IRA
Jul 12, 2022 -

Ira Acura Westwood responded

We're glad to hear you had such an outstanding experience working with Mark. We thank you for your business and look forward to your next visit!

July 11, 2022

The service experience was fine. I was in and out within the time estimate. The waiting area was tidy but needs to be updated. Stains on upholstered seats and on rugs. More

by Jenniferp.potter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Harris
Jul 12, 2022 -

Ira Acura Westwood responded

Thank you for your kind words, we appreciate the feedback. We are thrilled that you had a pleasant service visit and look forward to seeing you again.

July 11, 2022

Our interaction with Fadia and the staff at Ira was awesome. They displayed great integrity and no pushiness. They were up front throughout the entire process and they took all the stress away from the More

by Kevin from Attleboro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Shin, John Voong, Phoumarin Nuon, Fadia Chamoun
Jul 12, 2022 -

Ira Acura Westwood responded

Thank you Kevin for your kind words! We are very happy to hear that we were able to provide you with an enjoyable sales experience!

July 09, 2022

Productive, knowledgeable, very helpful and will to work any solution to get something resolved 10/10! More

by Abdullah Alhelu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Burrell
Jul 12, 2022 -

Ira Acura Westwood responded

Thank you for your positive review, Abdullah! We appreciate your business.

July 07, 2022

Noah Stern makes a big difference to me when my car needs services. He’s very thorough and will give recommendations on what’s priority. More

by Pwoods98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Noah, we appreciate it!

July 06, 2022

Noah was amazing! He got my work done ahead of time and was very responsive to exactly what I needed done. He is very friendly and a tue professional. He gets a A+ fo More

by Lizann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah and service dept
Jul 08, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Noah, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

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