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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,120 Reviews
Call Dealership (508) 921-1900
View Awards

395 Providence Hwy

Westwood, MA

02090

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Showing 1,120 reviews

November 22, 2022

The dealership and its staff are top notch and take great care of our car reliably and fast. More

by rringuette@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
Report | Print
Nov 22, 2022 -

rringuette@yahoo.com responded

Great dealership and friendly staff.

Nov 22, 2022 -

rringuette@yahoo.com responded

Excellent work

Nov 23, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

Nov 23, 2022 -

rringuette@yahoo.com responded

We’ll deserved!

November 22, 2022

Jillian was awesome. .very professional, knowledgeable and helpful’. I will ask for her anytime O need to schedule an appointment! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian- Service
Report | Print
Nov 22, 2022 -

Ira Acura Westwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

November 21, 2022

They are knowledgeable. George flaherty is a great guy and always helpful and does the job with pride More

by Barrzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George flaherty and Noah. Long time service advisors
Report | Print
Nov 22, 2022 -

Ira Acura Westwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

November 17, 2022

Marc was great! Very prompt and explained everything with full transparency. Looking forward to getting my car serviced at IRA Acura from now on More

by Cindy.Chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Nov 18, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

November 14, 2022

Emily my service rep was kind and explained everything! Is Jesus get great service at Ira Acura Westwood More

by Kathyreda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in service
Report | Print
Nov 15, 2022 -

Ira Acura Westwood responded

Thank you for your kind words for Emily, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

November 08, 2022

Great service, clear what they were doing and how much it was going to cost. Transparency = trust! More

by timmcc1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Report | Print
Nov 09, 2022 -

Ira Acura Westwood responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

October 27, 2022

Marc was very helpful and considerate. Made my visit a pleasure. Couldn’t have been more caring More

by Carolejbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc cesare
Report | Print
Oct 31, 2022 -

Ira Acura Westwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

October 26, 2022

They are excellent great service and sales which is why I bought another Acura again More

by Bmarcaccio59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Voong my sales rep
Report | Print
Oct 27, 2022 -

Ira Acura Westwood responded

Thank you for the review! We thank you for your business and look forward to your next visit!

October 18, 2022

Great experience with getting the appointment, getting the service details from Matt and get the car ready within 2 hours !! More

by Rmakkena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade
Report | Print
Oct 21, 2022 -

Ira Acura Westwood responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

October 04, 2022

customer service and transparency are lacking big time i can go on and on here More

by e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
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Oct 06, 2022 -

Ira Acura Westwood responded

E, Thank you for your review. Unfortunately there is not a lot of information here for me to look at issue, if you could please reach out to me directly at jose.silva@iraacura.com I would be happy to look at the issue and get it resolved. Thank you, Jose Silva General Manager Ira Acura of Westwood

Oct 06, 2022 -

e responded

i sent you my contact info.

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