Ira Acura Westwood

Got there for an oil change and needed rear brakes, a link was sent to me that included a clear video of my vehicle and the part needed to be replaced. Pretty cool feature as you get a visual of what’s w link was sent to me that included a clear video of my vehicle and the part needed to be replaced. Pretty cool feature as you get a visual of what’s wrong and also shows transparency. Great experience in a timely manner and shuttle service was offered to transport me back and forth. More

Jillian was great best experience I’ve ever had at acura! She even stayed late to make sure I was able to pick up loaner car! She even stayed late to make sure I was able to pick up loaner car! More

efficiency, dedication, amazing staff, especially my rep Matt A. he communicates each step of process well Matt A. he communicates each step of process well More

Dealership straightforward in both sales and service transactions. Options for service were described in appropriate and understood language transactions. Options for service were described in appropriate and understood language More

Met with Matt very friendly and explained what to expect and timeline. Liked the text updates and checklist video and timeline. Liked the text updates and checklist video More

Friendly service, greeted me as soon as pulled into the “service area”,professional, no wait for check in and clean area “service area”,professional, no wait for check in and clean area More

Marc was friendly, knowledgeable, and helpful. The other employees were also attentive and welcoming during my visit. The other employees were also attentive and welcoming during my visit. More

Very professional team, knowledgeable and trustworthy. I do not hesitate going there anytime. Scheduling appointment is straightforward . I do not hesitate going there anytime. Scheduling appointment is straightforward . More

Outstanding service, in every way. Jillian Weeks is extraordinary. She is a huge asset to your dealership. Jillian Weeks is extraordinary. She is a huge asset to your dealership. More

Their service was great and they did a complete vehicle check, identified some issues that needed attention. check, identified some issues that needed attention. More