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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,190 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,190 reviews

August 12, 2023

Quick service and cost effective. We had great experience with Jillian who went above and beyond to understand our needs and ensure we have our car in the best condition. More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian from sales
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Sep 09, 2023 -

Ira Acura Westwood responded

We are thrilled that Jillian provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 12, 2023

Quick and easy service today. Friendly staff. Jillian was very pleasant. Marc usually helps me but was off. He does a great job. I bought the car about 2 years ago from Youseff a More

by john_laquidara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Girgis
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August 11, 2023

Love it very much. Friendly staffs. Nice services! I will recommend it to friends and families ! More

by QG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jilian
Report | Print
Aug 26, 2023 -

Ira Acura Westwood responded

We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

August 11, 2023

Noah at the Acura dealership provided top-notch service during my visit. His professionalism, efficiency, and friendly attitude ensured a hassle-free experience. A reliable choice for Acura service needs. More

by esilva22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah stern
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Sep 07, 2023 -

Ira Acura Westwood responded

We are thrilled that Noah provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 10, 2023

Noah Stern did an excellent job of explaining and showing me what needed to be replaced on the right front suspension of my 2012 Acura TSX. They also washed and vacuumed my car at no charge More

by Jstern330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Sep 17, 2023 -

Ira Acura Westwood responded

Thank you for choosing Ira Acura Westwood! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Ncah and his dedication to providing you with an excellent service experience. We look forward to your next visit!

Sep 17, 2023 -

Jstern330 responded

These days it’s getting harder to find someone who takes the time to explain something to you that you don’t know anything about at a level you can understand. Noah Stern is one of those people. He truly cares about his customers and I believe Ira Acura is lucky to have him on their team

August 08, 2023

Had my first check in for my new Acura MDX. Friendly and punctual service. Very accommodating waiting area ! More

by Jbrichardson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew at Acura ira
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Aug 26, 2023 -

Ira Acura Westwood responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

August 08, 2023

Excellent job and great service done the jobs on time very good price friendly workers More

by Weihanruan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill harris
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Aug 23, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 06, 2023

Easy to make appt and prompt information/ communication. Everyone was very helpful and made sure my questions were addressed More

by Beggslevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian
Report | Print
Aug 06, 2023 -

Beggslevine responded

How do I cancel this account? I never intended to create one. The app is misleading.

Aug 08, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

Got there for an oil change and needed rear brakes, a link was sent to me that included a clear video of my vehicle and the part needed to be replaced. Pretty cool feature as you get a visual of what’s w More

by ramy559
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
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Sep 19, 2023 -

Ira Acura Westwood responded

Thank you for leaving a five-star review and for choosing Ira Acura Westwood. We are thrilled to hear that we were able to provide you with an excellent experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.

August 03, 2023

Jillian was great best experience I’ve ever had at acura! She even stayed late to make sure I was able to pick up loaner car! More

by jamesransom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian
Report | Print
Aug 03, 2023 -

jamesransom18 responded

Jillian was great best experience I’ve ever had at acura! She even stayed late to make sure I was able to pick up loaner car! She definitely goes above and beyond to help customers.

Aug 08, 2023 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

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